Eric Fender | Page 29

Easy, pleasant experience I really enjoyed working with Paul and Susan. They helped me pick the right vehicle and features, made me a good deal and then made sure I knew how t I really enjoyed working with Paul and Susan. They helped me pick the right vehicle and features, made me a good deal and then made sure I knew how to use the features. Eric made the financing paperwork simple. Everything was easy and hassle-free, and I am very happy with my new X3! More

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Great all around experience! Working with Paul and his team is always enjoyable. There is no pressure and he is very knowledgeable regarding the vehicles. Great overall experience Working with Paul and his team is always enjoyable. There is no pressure and he is very knowledgeable regarding the vehicles. Great overall experience. Cheers!!! More

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The BMW Store is welcoming and friendly. They go out of the I worked with Tim Morrison. He is knowledgeable, patient, and kind. He explains everything and listens. He did not continuously call me as some o I worked with Tim Morrison. He is knowledgeable, patient, and kind. He explains everything and listens. He did not continuously call me as some other dealers did, but he was prompt in calling with information I requested. I was overwhelmed by all the packages and choices. He explained them and helped me choose the right ones for me. I love my BMW X3. I worked with Eric Fender in Finance. He explained everything to my husband and I and even showed us a way to save money and showed us that we had a larger rebate than we were expecting. I worked with Susan Ward to setup my key and learn about the car. She is patient and kind. I'm ready to go back and tweak my learning and I can't wait. All in all, whenever I go back to the BMW Store, everyone is helpful, knowledgeable, and kind. I highly recommend them. More

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Fantastic! Seamless from start to finish! Brian was very accommodating and easy to work with. Susan knew her stuff and was able to condense her lesson into the s Seamless from start to finish! Brian was very accommodating and easy to work with. Susan knew her stuff and was able to condense her lesson into the short window I had. More

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Great Dealership We have bought a few BMW's and always come back to the BMW Store. Everyone there is great to work with from the sales staff, to the managers, to the We have bought a few BMW's and always come back to the BMW Store. Everyone there is great to work with from the sales staff, to the managers, to the service team. Brian gives us all the attention we need and answers questions without any pressure. The price we paid was very fair without any intense negotiations. Its a relaxed, friendly environment in which to purchase a vehicle. Once the purchase decision was made, the processing time was short. Everything was ready for us at the appointment time. We signed our paperwork and went through a thorough tutorial of our new vehicle with Susan. Just an excellent experience all around. More

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Excellent Experience We purchased our first-ever BMW at the BMW Store and couldn't be happier with our experience. Paul Kolleck and Susan Ward were so easy to work with an We purchased our first-ever BMW at the BMW Store and couldn't be happier with our experience. Paul Kolleck and Susan Ward were so easy to work with and made us feel welcome from the start. Susan and Paul are always available to answer any questions and have made the transition to our new vehicle seamless!! The BMW experience is unlike any other! We highly recommend this group and look forward to working with them again in the future. More

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Very helpful and accommodating Brian DiPaolo was very helpful and patient during the sale. No high pressure and very open to fair negotiations and helpful with purchasing options to Brian DiPaolo was very helpful and patient during the sale. No high pressure and very open to fair negotiations and helpful with purchasing options to reduce cost. Susan Ward was the “genius” that helped me to understand how the car operates, especially the technology. I have already emailed and revisited for my “encore” and she made it all very easy. She has been very open to my calls and emails. This was all most important in my evaluation/rating of 5 stars. More

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Very professional Brian was very professional and timely in his work. I recommend Brian fully and will consider using hin and the BMW store latter this year for another Brian was very professional and timely in his work. I recommend Brian fully and will consider using hin and the BMW store latter this year for another BMW More

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Excellent, efficient service Having owned several BMWs, I was pretty certain that I knew what I wanted. I also had very limited time to spend on shopping for a new car. I had wo Having owned several BMWs, I was pretty certain that I knew what I wanted. I also had very limited time to spend on shopping for a new car. I had worked with Dean Stathes at The BMW Store in the past, and so I reached out to him, asking him to find a couple of cars that I could review on-line before coming in. Not only did Dean find what I said I wanted, he found a car that I liked even more. The experience at the dealership was quick, and I got a good deal on a fabulous 340xi. Dean was knowledgeable and easy to work with. Then, Susan Ward was extremely helpful in demonstrating the new technology in the car. I would definitely recommend The BMW Store -- great product, great service. More

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Nick is fantastic The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him. More

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