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Eric Defalco
370 Reviews
370 Reviews
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370 Reviews of Eric Defalco
May 10, 2020
Have always received top notch service and this visit was no exception. Always treated with respect. Service writer Eric was very informative and explained every step clearly. Would recommend this dealership no exception. Always treated with respect. Service writer Eric was very informative and explained every step clearly. Would recommend this dealership for all service needs. More
by Marci
May 10, 2020
A job well done. I don’t need 25 words to let you know that I was very pleased with the molding that was fixed,and how those that I dealt with were courteous and under I don’t need 25 words to let you know that I was very pleased with the molding that was fixed,and how those that I dealt with were courteous and understanding. More
by Smiley
May 07, 2020
Excellent. All employees were professional and happy. Erica in the service department made my experience, his attention to detail was excellent, he followed up o All employees were professional and happy. Erica in the service department made my experience, his attention to detail was excellent, he followed up on everything and was efficient. More
by joseph.rotz
April 14, 2020
Eric Defalco was great with communication. People are super friendly at the location. Wallace the shuttle driver was a great driver. Definitely going to them. super friendly at the location. Wallace the shuttle driver was a great driver. Definitely going to them. More
by Alvarado2110
Other Employees Tagged: Eric Defalco, Wallace Alvarado
April 11, 2020
You can't fix it if it's not broke I rate Tasca's performance 100%. I couldn't have experienced anything more perfect. Expecially under the stress of the COVID circumstances. Eric in I rate Tasca's performance 100%. I couldn't have experienced anything more perfect. Expecially under the stress of the COVID circumstances. Eric in the service department found me the best service deals available from Ford. He told me when I dropped my car off what was going to be done and how much it was going to cost. When he called me to let me know the car was ready the cost was EXACTLY what he said it was going to be. Not a penny more. You can't fix something that's not broken. Don't change a thing. More
by darincooper
Other Employees Tagged: Eileen Aquilante , Did not get his name but he provided me with the loaner vehicle. He too was exceptional.
April 10, 2020
Scheduled Maintenance Visit Friendly staff, even during the Corona Pandemic. Thoughtful layout for social distancing, and still first rate service like nothing is going on in th Friendly staff, even during the Corona Pandemic. Thoughtful layout for social distancing, and still first rate service like nothing is going on in the outside world. Made a couple of suggestions to me (which were helpful) and the visit was pretty quick. Having purchasing a few vehicles at Tasca, I can say that the continuity of employees like Eric DeFalco and my salesman (who stopped to share notes on home improvements we were both presently doing on our homes) shows you the why folks like me are loyal to this dealership. I trust them, and they are not phonies. For a big dealership, they have the style and attitude of your "old time" mechanic from the neighborhood. It's not "Mr.Medeiros," it's "Hi Tony, what going on today?" That's how I do business. Other firms could learn a thing or two from guys like Eric, and Don Mailloux. More
by Tonymdj
Other Employees Tagged: Don Mailloux
April 09, 2020
Recall Work Went in for recall work. I needed other things done. Eric reviewed everything with me, he didn't try to sell me anything I didn't need and he review Went in for recall work. I needed other things done. Eric reviewed everything with me, he didn't try to sell me anything I didn't need and he reviewed all the prices before the work was done. More
by dms3761
April 02, 2020
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