Eric Defalco
Eric Defalco at Tasca Ford of Cranston

Eric Defalco | Page 7

Service Advisor

Tasca Ford of Cranston

1300 Pontiac Ave
Cranston, RI 02920

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5.0
370 Reviews
5.0

370 Reviews

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370 Reviews of Eric Defalco

June 06, 2020

Dealership Rating
Employee Rating

Engine Service Car taken at the scheduled appointment time and work completed in less time than the agent stated. Great job!!! I appreciated the complimentary car More

by mig458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Petricone

Jun 07, 2020

Tasca Ford of Cranston responded

Mig, We appreciate your business and our team looks forward to serving you again soon! Sincerely, the Tasca Family

May 30, 2020

Dealership Rating
Employee Rating

As usual, the staff was polite and courteous. They gave me frequent updates and provided top level service. At Tasca you will always be satisfied. More

by Galbanese33
Recommend Dealer
Yes
May 31, 2020

Tasca Ford of Cranston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, the Tasca Family

May 29, 2020

Dealership Rating
Employee Rating

Professional, fast service and very knowledgeable. Eric was most helpful with my visit. I am extremely satisfied and look forward to my next visit. Thanks More

by Joann
Recommend Dealer
Yes
May 31, 2020

Tasca Ford of Cranston responded

Thank you, Joann, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, the Tasca Family

May 26, 2020

Dealership Rating
Employee Rating

Great job! Eric was very helpful. It was my very first time at this location and he made me feel very comfortable. I will be returning. More

by onefriar
Recommend Dealer
Yes
May 26, 2020

Tasca Ford of Cranston responded

Thank you for choosing Tasca Automotive Group, your feedback and rating mean a lot to us. We're glad Eric was able to help, and we hope to see you again! Sincerely, the Tasca Family

May 19, 2020

Dealership Rating
Employee Rating

I had a pleasant expierence when I brought my vehicle in for I brought my Ford Focus in for service in for service in for a transmission issue. HE was kind enough to verify the warrenty was still valid. Grea More

by jaxjag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ken Petricone , Tony Parente

May 19, 2020

Tasca Ford of Cranston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Tasca Automotive Group! Sincerely, the Tasca Family

May 16, 2020

Dealership Rating
Employee Rating

Awesome service. Eric DeFalco in service Rocks! Good communication and decent pricing makes for a great combination. Tasca was clean, efficient and very pleasant to deal with More

by Satisfied Steve
Recommend Dealer
Yes
May 17, 2020

Tasca Ford of Cranston responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again. Sincerely, the Tasca Family

May 16, 2020

Dealership Rating
Employee Rating

great experience Eric did an awesome job, he was honest about the service required and was efficient at making sure it got done. Couldn't have asked for a better exper More

by t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2020

Tasca Ford of Cranston responded

Thanks for sharing your thoughts about your experience working with Eric and the Tasca Automotive Group. We appreciate your business and hope to see you again soon! Sincerely, the Tasca Family

May 15, 2020

Dealership Rating
Employee Rating

always an in step experience continues to be satisfied due to overall knowhow and use of BG technology to perform quick fluid exchange at fair pricing to ensure best performance More

by lgmelillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Dacosta, Jessica Vedder , Stephen D'Elena, David Moran

May 16, 2020

Tasca Ford of Cranston responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, the Tasca Family

May 14, 2020

Dealership Rating

good job The job was very good. You don't have the right name on the email. The first name is Barbara not Clyde. Clyde had died 4 years ago. Thank you More

by Barbara WILLIAMSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Dancause, John Dancause, Stephen D'Elena, John Garcia, John Garcia Jr, Moriah Gomez, Stephanie Harvey, Robert Hastings, Jennifer Jaime

May 14, 2020

Tasca Ford of Cranston responded

Hi Barbara, Thank you so much for your excellent review and the error on the email. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Tasca Automotive Group. Please don't hesitate to reach out if you need anything else! Sincerely, the Tasca Family

May 11, 2020

Dealership Rating
Employee Rating

Amazing customer service Since I purchased my Ford Fiesta, I've been keeping up with the routine service milestones. My most recent visit was for what I believed to be a dead More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2020

Tasca Ford of Cranston responded

Thank you, Eugene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Automotive Group. Sincerely, the Tasca Family

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