Eric Defalco
Eric Defalco at Tasca Automotive Group
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Eric Defalco

Service Advisor

Tasca Automotive Group

1300 Pontiac Ave
Cranston, RI 02920

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493 Reviews
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493 Reviews

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493 Reviews of Eric Defalco

November 08, 2024

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Employee Rating

Tasca’s Customer Service is at a premium level. I have been so impressed from the sales team and the service team that expedited my concerns quickly! Thank you Sean Hayward and team! More

by Christieeleerob18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Tasca Automotive Group responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Christie, please let us know.

July 12, 2024

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Employee Rating

This dealership always puts the customer first in both Sales & Service. Their personal attention to detail during the process insures the customer is comfortable with the experience. Our Sales Consultant, More

by araa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Mailloux , Peter Makhijani

Jul 12, 2024

Tasca Automotive Group responded

We are very happy to hear that Don and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2024

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Best dealership in RI. Quality salesman Don Mailloux has never disappointed me. I have purchased/leased 9 cars from him. He treats me like family. More

by JoeM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2024

Tasca Automotive Group responded

Thank you so much for your wonderful review! We are thrilled to hear that Don always provides you with great service. We thank you for choosing Tasca Automotive Group, Joe. We truly appreciate your loyalty to us.

February 08, 2023

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Craig goes out of his way as does Ford to satisfy customers. He is an asset to Tasca Ford. Thank you again Eric More

by Pathusseyharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Tasca Automotive Group responded

Pat, It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Automotive Group!

October 03, 2022

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Employee Rating

Fast and courteous service. Always respectful. Truly an excellent experience. Only dealership I trust to handle my auto needs. Unlike other dealerships, I never have to worry ab More

by Livisnana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Tasca Automotive Group responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tasca Automotive Group. We look forward to having you as one of our valued customers for many more years to come!

March 21, 2022

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I have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. S More

by laur65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josephine M. Merolla , John Stone

Mar 21, 2022

laur65 responded

have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. She was pleasant and very knowledgeable. Even gave me a tutorial on how to sync my phone and other computer/car stuff. Josephine even called me the next day to see how I liked the car and if I had any questions. Top notch!! Very very pleased all the way around

December 08, 2021

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Employee Rating

I have visited Tasca Automotive on several occasions and Eric has taken care of me in many of those occasions. I have alway been impressed with His efficiency and understanding of my issues. Job well done! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Stone

Dec 08, 2021

Tasca Automotive Group responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with Eric and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 19, 2021

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Employee Rating

Eric is thoughtful and through. Even with the shortages of employees, (COVID) he was quick to welcome me and when it was time to write up my ticket, he was careful to review everything with me and at the e More

by mark.mclri
Recommend Dealer
Yes
Nov 20, 2021

Tasca Automotive Group responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Automotive Group.

October 24, 2021

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Employee Rating

The people I dealt with were friendly and very knowledgeable. I would recommend Tasca to anyone I know. More

by freya816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2021

Tasca Automotive Group responded

We appreciate your business, Freya, and our team looks forward to serving you again soon!

October 15, 2021

Dealership Rating
Employee Rating

I always have been Satisfied when ever I visit the dealership, everyone is very friendly More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Stone

Oct 15, 2021

Tasca Automotive Group responded

Thanks for sharing your thoughts about your experience with Tasca Automotive Group. We appreciate your business and hope to see you again soon!

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