Eric Defalco
Eric Defalco at Tasca Automotive Group
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Eric Defalco

Service Advisor

Tasca Automotive Group

1300 Pontiac Ave
Cranston, RI 02920

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5.0
497 Reviews
5.0

497 Reviews

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497 Reviews of Eric Defalco

January 20, 2025

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Employee Rating

The auto repair shop for Mazda is phenomenal. They were friendly, responsive and treated me like royalty! More

by suzdonof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Tasca Automotive Group responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2025

Dealership Rating
Employee Rating

Eric always goes above and beyond and make sure everything is fixed! Always gives me heads up on my car when it will be ready! Excellent customer service always! Very satisfied! More

by Janethooper83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 20, 2025

Tasca Automotive Group responded

Jane, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Tasca Automotive Group. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2025

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The service is top notch the employees are so friendly and attentive to details and my needs.Eric is the best service advisor I have ever dealt with it's a pleasure to bring my lincoln to him More

by joemac126
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 17, 2025

Tasca Automotive Group responded

Joe, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Eric can be of further assistance.

December 26, 2024

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Great service. They were efficient and clear communication. The cost was reasonable for the quality work, More

by Sue
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2024

Tasca Automotive Group responded

Thank you, Sue, for your wonderful review! We are thrilled to hear that you experienced great service at Tasca Volvo Cranston and appreciated our efficient communication. Providing quality work at a reasonable cost is very important to us. We look forward to assisting you again in the future! Sincerely, Matt Cabral | mcabral@tasca.com

November 08, 2024

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Tasca’s Customer Service is at a premium level. I have been so impressed from the sales team and the service team that expedited my concerns quickly! Thank you Sean Hayward and team! More

by Christieeleerob18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Tasca Automotive Group responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Christie, please let us know.

July 12, 2024

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This dealership always puts the customer first in both Sales & Service. Their personal attention to detail during the process insures the customer is comfortable with the experience. Our Sales Consultant, More

by araa
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Don Mailloux , Peter Makhijani

Jul 12, 2024

Tasca Automotive Group responded

We are very happy to hear that Don and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2024

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Employee Rating

Best dealership in RI. Quality salesman Don Mailloux has never disappointed me. I have purchased/leased 9 cars from him. He treats me like family. More

by JoeM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Mailloux, Matt Cabral , Michael Yang

Jan 28, 2024

Tasca Automotive Group responded

Thank you so much for your wonderful review! We are thrilled to hear that Don always provides you with great service. We thank you for choosing Tasca Automotive Group, Joe. We truly appreciate your loyalty to us.

February 08, 2023

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Employee Rating

Craig goes out of his way as does Ford to satisfy customers. He is an asset to Tasca Ford. Thank you again Eric More

by Pathusseyharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Tasca Automotive Group responded

Pat, It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Automotive Group!

October 03, 2022

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Fast and courteous service. Always respectful. Truly an excellent experience. Only dealership I trust to handle my auto needs. Unlike other dealerships, I never have to worry ab More

by Livisnana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Tasca Automotive Group responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tasca Automotive Group. We look forward to having you as one of our valued customers for many more years to come!

March 21, 2022

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Employee Rating

I have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. S More

by laur65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josephine M. Merolla , John Stone

Mar 21, 2022

laur65 responded

have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. She was pleasant and very knowledgeable. Even gave me a tutorial on how to sync my phone and other computer/car stuff. Josephine even called me the next day to see how I liked the car and if I had any questions. Top notch!! Very very pleased all the way around

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