Eric Cooper
Eric Cooper at Jim Norton Toyota Tulsa
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Eric Cooper

Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Eric Cooper

June 13, 2024

Dealership Rating
Employee Rating

Excellent Service. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. More

by rslknv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your service needs! We are thrilled to hear about your positive experience with us. Our team is dedicated to providing excellent service and timely repairs. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

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Employee Rating

Always on time, thorough, courteous, great communication and not always trying to sell me something I don't need. More

by paul1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Jim Norton Toyota Tulsa responded

Thank you, Paul, for your positive review! We appreciate your kind words about our service at Jim Norton Toyota. We strive to provide excellent communication and service without any unnecessary sales tactics. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

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Employee Rating

You asked about so,done I didn’t meet. However, Chris was very helpful when we bought our car and Brian Arneecher was clear and accommodating with all our questions. More

by JSUEBRISTER
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Brian Arneecher , Debbie, receptionist … terrific front.desk

Jun 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us! We appreciate your kind words about Chris and Brian. We're glad they were able to assist you effectively. Please feel free to visit us again for any future car needs or share your experience with others. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

June 07, 2024

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Employee Rating

I am very pleased with Jim NortonToyota. The service is great, speedy, and the workers are knowledgeable and pleasant More

by saundracook49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster

Jun 07, 2024

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback about your experience with Jim Norton Toyota! We are thrilled to hear that you found our service great, speedy, and our team knowledgeable and pleasant. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

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Service is generally good, BUT! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! More

by GEORGE.UPKY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Jim Norton Toyota Tulsa responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

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Great job to my service team representing your company have a wonderful day and thanks again More

by kwfields12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and 5-star review! We're delighted that our service team provided you with a great experience at Jim Norton Toyota. We appreciate your feedback and look forward to seeing you again in the future. Have a wonderful day! Sincerely, Courtney, Jim Norton Auto Group

May 27, 2024

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Love this place and will return any time I need any service for my Toyota More

by MICHELE3BKT
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Jim Norton Toyota Tulsa responded

Thank you for your positive review, Michele! We appreciate your kind words and are thrilled to hear about your great experience at Jim Norton Toyota. We look forward to assisting you again in the future for all your Toyota service needs. See you next time! Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

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Employee Rating

Good the worker and friendly no need to get appointment You can go whenever you have time for oil change More

by khsiampu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback about our friendly and efficient service at Jim Norton Toyota. We're glad to hear that you found our team accommodating for your oil change needs. We look forward to seeing you again for future maintenance. Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

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We have been customers at Jim Norton Toyota for years now. Whenever we need a fix or an auto health checkup, we know that we are going to be taken care of by nice folks who are very knowledgeable. We l More

by hun39er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and loyalty throughout the years. We appreciate your trust in Jim Norton Toyota for your auto needs. We are thrilled to hear that you find our team knowledgeable and caring. Your recommendation means a lot to us! We look forward to continuing to provide you with reliable service in the future. Sincerely, Courtney, Jim Norton Auto Group

May 16, 2024

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Employee Rating

As usual the service provided by Jim Norton Toyota was outstanding. Everyone I had contact with was helpful and courteous. As a senior citizen I depend on them to keep my car in top-notch condition. More

by barb38
Service Time
Recommend Dealer
Yes
May 17, 2024

Jim Norton Toyota Tulsa responded

Thank you, Barb, for your kind words and loyalty to Jim Norton Toyota! We truly value your trust in us to keep your vehicle in top-notch condition. Our team is always here to assist you with the outstanding service you deserve. We look forward to continuing to serve you in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

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