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Eric Cherveny
Eric Cherveny at Honda of Ames
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Eric Cherveny

Lube Technician

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.6
53 Reviews
4.6

53 Reviews

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53 Reviews of Eric Cherveny

September 22, 2023

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Employee Rating

Friendly, courteous, punctual! A shoutout also to the shuttle drivers…safe, accommodating and very friendly! More

by EEHOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Daniel Jenkins-Moore, Dustin Cakerice, Jonathan Ballard, Jordan Clemens, Kyle Clark, Jason Goodman

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Sep 24, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 10, 2023

Dealership Rating
Employee Rating

An awesome run Dealership. They even let you know the status of your vehicle. Provide coffee and water. More

by garydeckrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

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Sep 11, 2023

Honda of Ames responded

Thank you,Gary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2023

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Employee Rating

I have been a customer for many years always professional and great service every time great people etc More

by BENTLEYONE51401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, John Augustine, Dustin Cakerice, John Pulver, Jonathan Ballard, Jordan Clemens, Kyle Clark, Nathan Ryan, Jason Goodman

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Sep 05, 2023

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

August 14, 2023

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Employee Rating

Very satisfied. Cabin filters, windshield wipers and tires checked without automatically telling me they needed replaced. No pressure. More

by EMMYANDI66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2023

Honda of Ames responded

It's great to hear that Eric and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

July 31, 2023

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Employee Rating

Appreciate the friendly staff and the coupons I received in the mail to put towards my oil change and tire rotation More

by Kim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Augustine, Jonathan Ballard

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Aug 01, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

July 28, 2023

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Employee Rating

They are liers. Their service department is xxxxty. Their general manager should be fired. I would never recommend anyone to buy from them. More

by DWIGHTCORBIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melvin Gawley, Doug Krogman, John Augustine, Jonathan Ballard, Jordan Clemens, Kyle Clark, Eric Fritz, Jason Goodman, Tom Albers

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Aug 01, 2023

Honda of Ames responded

Dwight, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 15, 2023

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Employee Rating

I bought a vehicle from them and they lied to me. They refuse to fix a problem that I spoke with them about before their warranty was up.i will never buy from them again their service department is a More

by Annkeith40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melvin Gawley, John Augustine, Dustin Cakerice, Jonathan Ballard, Jordan Clemens, Kyle Clark, Eric Fritz, Jason Goodman, Tom Albers

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Jun 18, 2023

Honda of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Ann, and hopefully, we can get to the bottom of this.

May 29, 2023

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Employee Rating

Always work with me to get a good service job done on car. Respect their opinions about car problems. More

by RETLEFFRANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, John Augustine, Daniel Jenkins-Moore, Dustin Cakerice, Isaac Lauber, Jonathan Ballard, Jordan Clemens, Kyle Clark

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May 30, 2023

Honda of Ames responded

Randell, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 27, 2023

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Employee Rating

Easy to schedule, worked with our busy schedule, and completed the work timely and with a smile! Thanks Honda of Ames!! More

by ponyboy8512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, John Augustine, Daniel Jenkins-Moore, Dustin Cakerice, Isaac Lauber, Jonathan Ballard, Jordan Clemens, Kyle Clark, Jason Goodman

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May 29, 2023

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 26, 2023

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Employee Rating

Everyone is very nice and helpful and also very knowledgeable. I appreciate all their hardwork! More

by CATHY.REINERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colton Potts, Isaac Lauber

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May 29, 2023

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

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