Eric Burgess
Eric Burgess at Gates GMC Nissan
Refer Me

Eric Burgess

Finance & Sales Manager

Gates GMC Nissan

143 Boston Post Road
North Windham, CT 06256

Contact Me
4.9
28 Reviews

With 25 years of experience in sales and finance, I have developed a deep expertise in both fields, seamlessly integrating financial acumen with strategic sales techniques. My career began in the car industry in 1999, where I honed my skills in customer relations and sales strategies. In 2002, I transitioned into finance, where I further refined my ability to analyze financial needs, tailor solutions, and drive growth. This dual experience has enabled me to excel in understanding market dynamics, optimizing financial performance, and delivering exceptional value to clients. My comprehensive background ensures a well-rounded approach to both sales and finance, consistently achieving results that align with business goals. Outside of his professional life, he is deeply committed to his family, cherishing quality time with his wife and two children. His dedication to relationship growth and nurturing strong family bonds is a cornerstone of his life.

Dealership Experience

1 yr, 1 mo

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

CRMS

F&I Management

View more specialties & trainings
4.9

28 Reviews

Write a Review

28 Reviews of Eric Burgess

February 21, 2025

Dealership Rating
Employee Rating

The service was excellent. Everyone was very personable. The overall experience of purchasing a new car was fantastic. Nick Florentino made this car buying experience a piece o More

by Sarge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Florentino

February 06, 2025

Dealership Rating
Employee Rating

New style dealer ship. Open floor plan and plexiglass cubes. Friendly people nice lighting. Pleasant place to sit. More

by j.hannon
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeana Zajaczkowski, J P

Feb 10, 2025

Gates GMC Nissan responded

Thank you so much for your 5-star review! We're thrilled to hear that you enjoyed our new style dealership with its open floor plan and unique plexiglass cubes. We're committed to creating a welcoming and modern space, and it's great to know that our friendly staff, lighting, and overall ambiance made your visit pleasant. We appreciate your kind words and look forward to welcoming you back soon!

January 29, 2025

Dealership Rating
Employee Rating

I like to wait a bit before leaving reviews, sometimes thinking about an experience helps to settle one's thoughts. I have to say that when we left Gates in North Windham, we were thrilled with the exper More

by disneysue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: J P

Jan 31, 2025

Gates GMC Nissan responded

Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to reflect on your experience and share it with us. It’s wonderful to hear that JP provided you with friendly, knowledgeable, and pressure-free service, making your car-buying experience smooth and enjoyable. Our team at Gates takes pride in working together efficiently to ensure our customers drive off happy, and we’re thrilled that we could make that happen for you. Your recommendation means the world to us, and we look forward to serving you again in the future. Enjoy your SUV! 🚗💨 #GatesAuto #HappyCustomers #FiveStarExperience

January 25, 2025

Dealership Rating
Employee Rating

Matheus was very helpful and also because I was pressed for time somehow managed to get the sale done quickly.finance with eric was also easy and quick,with no pressure.truck was brought to my house the ne More

by Diggerpoliti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matheus Canido

Jan 28, 2025

Gates GMC Nissan responded

Thank you for the amazing 5-star review! 🌟 We're thrilled Matheus could assist you so efficiently and get everything wrapped up quickly, especially when you were pressed for time. It's great to hear that Eric made the financing process smooth and pressure-free for you. Delivering your truck to your doorstep—two hours away and at no extra charge—was our pleasure! 🚛💨 We're here to make your experience exceptional from start to finish. Enjoy your new truck, and feel free to reach out if you need anything else. Thanks again for choosing us! 🙌

January 18, 2025

Dealership Rating
Employee Rating

Zachary Hall was courteous, respectful, attentive and helpful. The dealership refused to negotiate the price which is why I rated 4 stars instead of 5 stars. More

by access1199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Hall

Jan 21, 2025

Gates GMC Nissan responded

Thank you for sharing your feedback and for recognizing Zachary Hall's courteous, respectful, and attentive service! We're thrilled to hear he provided helpful assistance throughout your visit. We understand your concern about pricing and strive to remain transparent and fair while offering competitive values. Your input helps us improve, and we truly appreciate the opportunity to serve you. If there's anything else we can assist you with, please don’t hesitate to reach out!

January 16, 2025

Dealership Rating
Employee Rating

Friendly staff. They are willing to take the time to listen and get you answers. More

by cbreite1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier, J P

Jan 17, 2025

Gates GMC Nissan responded

Thank you so much for your kind 5-star review! We're thrilled to hear that our friendly staff made you feel heard and provided the answers you needed. Your satisfaction is our top priority, and we’re always here to help. We look forward to serving you again!

January 13, 2025

Dealership Rating
Employee Rating

Jimmie was great. No hassle no trouble. Went to dealer and test drove car. Did everything else by txt. Got me a good rate. No complaints. More

by Jbisgyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J P

Jan 15, 2025

Gates GMC Nissan responded

Thank you for the kind words and for sharing your experience! We're thrilled to hear Jimmie made the car-buying process smooth and hassle-free, from the test drive to securing a great rate via text. If there's anything we can do to make your next visit even better, don't hesitate to reach out. Enjoy your new car!

December 29, 2024

Dealership Rating
Employee Rating

Hudson is just starting out, but he is an all-star. Excellent people skills and understanding of Nissans. Excellent dealership More

by mbkeleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier, Nick Florentino, Caleb Smith , Hudson Greenberg

Jan 01, 2025

Gates GMC Nissan responded

Thank you for the amazing 5-star review! We’re thrilled to hear about your great experience with Hudson Greenberg. He truly is an all-star, and we’re glad his excellent people skills and Nissan expertise made your used vehicle purchase seamless. We’re proud to have Hudson on our team and look forward to serving you again at our dealership. Enjoy your new ride! 🚗✨

December 22, 2024

Dealership Rating
Employee Rating

Nick was an absolute gentlemen of a salesman. The exact person you want selling you a car. He was genuine, honest, and quite frankly so outgoing that I'd of been dissapointed if we couldn't come More

by princess4059
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Florentino

Dec 24, 2024

Gates GMC Nissan responded

Thank you so much for sharing your incredible experience with Nick Florentino at Gates Nissan of Windham! 🌟 We're thrilled to hear that Nick provided you with such exceptional service, combining honesty, genuine care, and an outgoing personality that made the car-buying process enjoyable and memorable. We pride ourselves on offering unbeatable prices, and it's fantastic to know you found the perfect deal here after shopping around. Nick truly embodies the professionalism and dedication we strive for at Gates Nissan, and your kind words highlight exactly why he's such a valued part of our team. Congratulations on your new car – we're so glad we could make it happen for you! If you ever need anything in the future, don’t hesitate to reach out. Safe travels, and thank you again for choosing Gates Nissan of Windham! 🚗✨

December 09, 2024

Dealership Rating
Employee Rating

JP from sales was very straight forward and honest with all the information I've asked regarding out of the door amount total, he also gave us very nice and cordial customer service. Erick from finance wa More

by Luiz Goncalves
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: J P

Dec 12, 2024

Gates GMC Nissan responded

Thank you for the kind words! We're thrilled to hear that JP provided straightforward and honest service while answering your questions, and that Eric made the finance process smooth and professional. Our team strives to ensure every customer feels valued and well taken care of. Congratulations on your new vehicle, and thank you for choosing Gates GMC Nissan! If you need anything in the future, we’re here to help. Safe travels

1

Dealership Inventory (273 Vehicles)

new 2024 Nissan Titan car, priced at $48,910
2024 Nissan Titan
new
Super Black exterior
Automatic
Four-wheel Drive
new 2025 Nissan Sentra car, priced at $22,795
2025 Nissan Sentra
new
Fresh Powder exterior
Automatic
Front-wheel Drive
new 2024 GMC Terrain car, priced at $31,915
2024 GMC Terrain
new
Sterling Metallic exterior
Automatic
All-wheel Drive
new 2024 GMC Terrain car, priced at $30,545
2024 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
new 2024 Nissan Sentra car, priced at $21,455
2024 Nissan Sentra
new
Aspen White Tricoat exterior
Automatic
Front-wheel Drive
new 2025 Nissan Altima car, priced at $25,140
2025 Nissan Altima
new
Glacier White exterior
Automatic
Front-wheel Drive