Eric Burgess

Nick went above and beyond for me. Told him I always wanted a big bow on my new car and he made sure I got one. And I was so surprised he did not have to do that but made sure I was Told him I always wanted a big bow on my new car and he made sure I got one. And I was so surprised he did not have to do that but made sure I was pleased with my purchase and I felt so special ! And explained everything to me about my new GMC Yukon. Thank you sooo much. More

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This was the absolute easiest car sale transaction I have ever experienced in my life! Most of the paperwork was done over the phone with Eric who was extremely professional and helpful. They even sent someo ever experienced in my life! Most of the paperwork was done over the phone with Eric who was extremely professional and helpful. They even sent someone (Mateus) to pick me up and bring me there! I cannot say enough about Mateus and his truly genuine personality and friendliness. He should most definitely be considered an indispensable asset to this company/dealership. From Eric to Mateus to the service department and the gentleman that I signed all the documents with (I’m sorry but I don’t remember his name), it was a hassle-free, highly organized and pleasant experience. I will be recommending Gates to any one of my friends and colleagues who may be looking to buy their next car. Thank you! P.S. And I LOVE my new Juke!!! More

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Nick was very helpful with me. He was able to answer all my questions and what he did not know, he found out for me. He was able to answer all my questions and what he did not know, he found out for me. More

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The overall process of purchasing my new car was painless. Everyone that we spoke with was super pleasant and very knowledgeable. Having my car delivered to my home saved us from a day of traveling. painless. Everyone that we spoke with was super pleasant and very knowledgeable. Having my car delivered to my home saved us from a day of traveling. Thank you to everyone! The Elliott’s More

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What a total waste of time Talking about a dealership without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went ther without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went there twice which is an hour and a half drive each way then We wanted a car after several weeks of negotiating. We finally agreed on price of their car and trade-in was pretty much all set from the start. They just needed to look at the car in person for the second time. At second trip we were in a hurry cause we had an appointment so we stopped by. They looked at the car. They said they'll call us back in just a few after they research it a little bit more That never happened. We got a text message 5 days later that somebody came and bought the car right after we left. I asked why didn't you let us know ?and their reply was because the party didn't pick it up till 5 days later. That was the answer. So I went back and forth and it's upon layers of lies driven by well The usual greed run by a kid with a smirk probably owners, relative or son as a GM.lol They knew I was working with another place and even bigger discount than they're offering but involved a few hour drive which I backed out of in the name of this one. They don't deserve fancy buildings and fake fancy atmosphere paid by deception and milking a customer then laughing about it somewhere in a meeting and calling it a good business practice Their apology was fake, not genuine as this is their practice of doing things. If they went back in time they would still do it the same way. They've done it before and they'll do it again. I'm sure they'll come up with some nonsense reply to this that if they do I will will do P.S. underneath this More

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You have exceptional staffing. Matheus Candi, sales, Eric Burgess, finance, helped direct me in the choosing of the right truck suited for my needs. They’re explanations of your d Matheus Candi, sales, Eric Burgess, finance, helped direct me in the choosing of the right truck suited for my needs. They’re explanations of your different trucks put me in your GMC Sierra 2500 HD. That truck will handle everything I need in the future. And after speaking with your service manager, Mark I knew I made the right choice. More

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Matheus was knowledgeable, personable and helpful. I will be referring friends and family in the future. I will be referring friends and family in the future. More

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The person who assisted was amazing. He was cheery, helpful, professional, and knowledgeable. I cannot recommend this dealership and Matheus enough. He was cheery, helpful, professional, and knowledgeable. I cannot recommend this dealership and Matheus enough. More

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Excellent response times, friendly staff and organized. Treated like I’d been a long time customer Treated like I’d been a long time customer More

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Paul and nick were wondeful. The process was great explained everything in great detail great customer service. The process was great explained everything in great detail great customer service. More

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