Eric Arneil
Eric Arneil at Lexus of Manchester

Eric Arneil

Service Technician

Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.8
18 Reviews
4.8

18 Reviews

Write a Review

18 Reviews of Eric Arneil

April 05, 2024

Dealership Rating
Employee Rating

We had a great experience everything went smooth. Love the Caddy! Thanks Joe for your patience. Donna and Bryan Morse More

by Bryanmorse36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cardello, Sven Curkic

Apr 06, 2024

Lexus of Manchester responded

That's fantastic to hear! We're thrilled that you had a great experience at our dealership and that everything went smoothly. Joe will be pleased to know that you appreciated his patience. Enjoy your Cadillac, and thank you for choosing us!

December 21, 2023

Dealership Rating
Employee Rating

The staff is courteous. The waiting area is clean and communication is great throughout the visit More

by westings2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Marquis

Dec 22, 2023

Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

October 13, 2023

Dealership Rating
Employee Rating

The place is very clean professional staff are very nice jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Ma More

by chhunlee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Lexus of Manchester responded

It's great to hear that you had a positive experience at IRA Lexus of Manchester. A clean environment, professional staff, and fast service are all important aspects of providing excellent customer service. Enjoy your well-maintained car!

August 23, 2023

Dealership Rating
Employee Rating

It was great, easy to book the appointment, got me out on time, right on budget. More

by Connelltarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Lexus of Manchester responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Dealership Rating
Employee Rating

Very sensitive to the consumer’s needs and finding a way to meet them efficiently. More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Lexus of Manchester responded

Thank you for being our customer, we appreciate your kind words!

July 07, 2023

Dealership Rating
Employee Rating

Overall, I like the dealership and the people are very friendly and helpful. Laurie and Nigel were very attentive and resolved an issue. I was having quickly and thoroughly. Thank you very much! More

by Joanne
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurie Beauchemin, Tom Bilodeau, Barry Chase, Nigel Long , Ben Messenger was very helpful.

Jul 11, 2023

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2023

Dealership Rating
Employee Rating

Service is excellent. Staff courteous, informative, detailed, help with price reductions when they can. Superb More

by Legerginny
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Lexus of Manchester responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Jun 28, 2023

Legerginny responded

Nothing more to be said. We always, repeatedly, receive better than exceptional service from these people listed here. In particular #1 Laurie Beauchemin and #2 Sean Nicholson on my recent visit.

June 21, 2023

Dealership Rating
Employee Rating

They really take care of you personally. They care about you. And want you to be satisfied More

by mgray1107
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2023

Dealership Rating
Employee Rating

Thank you for getting me in and out quickly. Thank you thank you thank you More

by Melissabshugrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2023

Lexus of Manchester responded

Thank you for being our customer, we appreciate your kind words!

June 09, 2021

Dealership Rating
Employee Rating

WOULD NOT RECOMEND YO MY WORST ENEMY!!!Bought a WOULD NOT RECOMEND YO MY WORST ENEMY!!! Bought a “certified” pre owned vehicle had the car for less than a month needs a whole new engine and they RE More

by Cliffordkurk24
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Cardello , Chris Barros, Kimberly Cooper, Britney Costa, Mark Gauthier, Hugo Mazzocco, Patricia Ober, Fred Oxaal, Walter Riff, Walter

Jun 10, 2021

Lexus of Manchester responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Nigel Long General Manager NLong@Group1Auto.com

Jun 11, 2021

Cliffordkurk24 responded

DO NOT LET THIS RESPONSE FOOL YOU!!! There has been ZERO ACTIONS to rectify the situation. I spent a half an hour on the phone with you yesterday morning Nigel! You were supposed to call me back. But instead of dong something to right your companies wrongs your wasting time responding to Negative reviews trying to save face. Instead of worrying about negative reviews worry about how you can serve your customers!!!! CUSTOMER SERVICE SUCKS HERE!!!! THEY WILL SCREW YOU OVER AND DO NOTHING TO RIGHT THEIR WRONGS!! SAVE YOUR TIME AND MONEY TAKE YOUR BUSINESS ELSEWHERE

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