Eric Anaya

Customer service is amazing and everyone there is attentive. I've never had problems every time I come to this location. attentive. I've never had problems every time I come to this location. More

Report | Print

They are very attentive! Very helpful! Make sure you go to kyrillos for your service needs! He is friendly cares and keeps you up to date! Very helpful! Make sure you go to kyrillos for your service needs! He is friendly cares and keeps you up to date! More

Report | Print

Shami and Afshin was the financial managers that assisted me during my transition from lease to purchase. They presented in a friendly, professional, caring and patient manner. They listened responded to my me during my transition from lease to purchase. They presented in a friendly, professional, caring and patient manner. They listened responded to my questions and concerns and resolved resolved each in a timely manner. More

Report | Print

Royal treatment! Superior service, value their customers, makes sure you and your family are comfortable and happy. Love that it is so spacious and service moves so Superior service, value their customers, makes sure you and your family are comfortable and happy. Love that it is so spacious and service moves so smoothly so you don’t feel like you’re in a meet market assembly line. Tons of water, coffee, tea and snacks to keep you going. Love this dealership More

Report | Print

Ree was kind and helpful. I saw Christian Lopez who’s normally my advisor- I said hi! & he took my service call on. He’s just so kind and thoughtful! Everyone at MB of Ontari I saw Christian Lopez who’s normally my advisor- I said hi! & he took my service call on. He’s just so kind and thoughtful! Everyone at MB of Ontario is so kind and thoughtful. Christian though… he’s literally the reason I will continue to buy MBz! He’s so professional knowledgeable and supportive. He remembers conversations and checks in. He keeps me apprised to the service situation and is committed to excellence. I genuinely love taking my GLA250 in because I know it’s going to get the royal treatment just like I do! I so appreciate the awesome customer service and service support! Additionally, the car wash is better than a $500 detail/wax job!! Thank you to each and everyone on the crew at MB Ontario!!! I’ll be a customer for life!! More

Report | Print

I would like to give credit where credit is due. I was a first-time customer at Mercedes-Benz of Ontario's service dept. I had an issue, and James Grajeda stepped up and immediately took care of the I was a first-time customer at Mercedes-Benz of Ontario's service dept. I had an issue, and James Grajeda stepped up and immediately took care of the problem. He represented Mercedes-Benz with his professionalism, and courtesy. More

Report | Print

I want to take a moment to recognize James Grajeda and Eric Anaya from Mercedes-Benz service on an outstanding experience. My car would not shift out of first gear and the check engine light came on, whi Eric Anaya from Mercedes-Benz service on an outstanding experience. My car would not shift out of first gear and the check engine light came on, which now I know is referred to as "Limp home mode." I was able to tow my car to the dealership and Eric and James ensured that my car was received by them, without me having to take time out of my busy work day. They also kept me well informed of their inspection process, the source of the problem, and the action plan for resolution. When my car was ready and I arrived at the service center, I was greeted right away, offered a beverage and treated like a valued Mercedes customer. My car was washed and ready at the promised time when I arrived. I will definitely come here for any future needs. James and Eric exceeded my expectations and provided that world class Mercedes-Benz service the company is known for. More

Report | Print

Mike Doehla & the service team are excellent as usual, they are very professional and respectful they are very professional and respectful More

Report | Print

Everyone was pleasant and awesome. Even though Noe was training I would have thought he had beg there for years training I would have thought he had beg there for years More

Report | Print

Customer Service Manager was a very attentive, courteous and professional person who kept me updated on the status of the car and the recommended repairs. Always a pleasant experience at this dealership. and professional person who kept me updated on the status of the car and the recommended repairs. Always a pleasant experience at this dealership. More

Report | Print