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Eric Altman

Overview Reviews (51)

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Eric Altman

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Eric Altman

Sales Manager

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

I have been working at Phil Fitts Ford & Lincoln for over 14 years. I enjoy the outdoors and just about anything with an engine. My favorite TV show is Ridiculousness and my favorite movie(s) are the Matrix Trilogy. I love what I do and I believe in take care of my customers the way I'd like to be treated too. Come in to Phil Fitts and I'll make sure you are the happiest customer our store has ever had!

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4.8

51 Reviews

Overview Reviews (51)

Dealership Experience

15 yrs, 2 mos

Industry Experience

15 yrs, 2 mos

Specialties & Trainings

Finance

Trucks

Sports Cars/Performance Vehicles

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4.8

51 Reviews

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51 Reviews of Eric Altman

June 11, 2024

Dealership Rating

Employee Rating

Albee was amazing… he went above and beyond for me and I really enjoyed my experience.. he’s an amazing salesman.. really enjoyed my experience.. he’s an amazing salesman.. More

by al.duncan123

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albee Mangino

Helpful 0

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Jun 11, 2024 -

Phil Fitts Ford & Lincoln responded

Al, We are so glad that Albee had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Thank you from the Phil Fitts Family

June 04, 2024

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Employee Rating

Everyone is professional and courteous. Service always takes care of my vehicle. The sales staff is top notch. Management is aces. Service always takes care of my vehicle. The sales staff is top notch. Management is aces. More

by KELLIOTT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hietsch, Brian Grantham, Greg Knauf , Kenny Carter

Helpful 0

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Jun 04, 2024 -

Phil Fitts Ford & Lincoln responded

Kelli, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

May 28, 2024

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Employee Rating

Good local dealer for american made fords with good service department. Good salesman and office . service department. Good salesman and office . More

by thomaspw

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Rod Franzi

Helpful 0

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May 29, 2024 -

Phil Fitts Ford & Lincoln responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

May 21, 2024

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Dan Duncan our salesman was exceptional! Very knowledgeable and made the experience very easy .. loved working with him Very knowledgeable and made the experience very easy .. loved working with him More

by mstepuk

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Duncan

Helpful 0

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May 21, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

May 09, 2024

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Employee Rating

Really great experience from start to finish. Will definitely go there next time I’m ready to buy. Will definitely go there next time I’m ready to buy. More

by bethcollins70

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Knauf

Helpful 0

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May 10, 2024 -

Phil Fitts Ford & Lincoln responded

Beth, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

April 19, 2024

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Employee Rating

Dan was a wonderful salesman in helping us purchase our 2022 Ford truck. Found out, when I was telling my friend about buying a truck, Dan was her salesman also. She had wonderful things to say about him 2022 Ford truck. Found out, when I was telling my friend about buying a truck, Dan was her salesman also. She had wonderful things to say about him also. Thanks for a great experience. Love our truck!!!! More

by JOHNTHOM12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Duncan

Helpful 0

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Apr 21, 2024 -

Phil Fitts Ford & Lincoln responded

It's great to hear that Dan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

April 18, 2024

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I highly recommend Phil Fitts Ford & Lincoln from the bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly compet bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly competent people. I can't thank them enough. I really appreciated their honesty and openness in dealing with our car. I definitely recommend Phil Fitts Ford to family and friends. If I can evaluate my experience and of my relatives, with 5 stars PLUS! More

by Rosi

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darius Carter, Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Michael Broderick, Dan Duncan , PAULA

Helpful 0

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Apr 18, 2024 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

March 21, 2024

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They did what they were supposed to and brought my truck back cleaner than it left. back cleaner than it left. More

by mjl95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darius Carter, Albee Mangino, Rod Franzi, Mike Hietsch, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Greg Knauf , Kenny and Rob

Helpful 0

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Mar 22, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

February 20, 2024

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Employee Rating

This is my second truck from Phil Fitts Ford. This one is brand new. Dan D the salesman was fantastic to deal with. I’ll be buying all my vehicles from Phil Fitts Ford. Great owner all the way do This one is brand new. Dan D the salesman was fantastic to deal with. I’ll be buying all my vehicles from Phil Fitts Ford. Great owner all the way down to technicians. Office staff included. Thank you! More

by Jrude4732

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Hietsch, Brian Grantham, Tony Oliva, Dan Duncan , Kate Elliott

Helpful 0

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Feb 20, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dan delivered such a great experience! Thank you from the Phil Fitts Family

January 30, 2024

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Employee Rating

Everything that had to do with the sale was great. David was exceptionally helpful and professional. He is aan asset to your dealership. David was exceptionally helpful and professional. He is aan asset to your dealership. More

by tom.mordecki

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 31, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

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Eric Altman

Sales Manager

Phil Fitts Ford & Lincoln

51 Reviews of Eric Altman

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