Enmanuel Guzman
Sales Associate - Spanish Speaking
MotorWorld Pre-Owned
150 Motorworld Dr.
Wilkes-Barre, PA 18701
53 Reviews
Write a Review53 Reviews of Enmanuel Guzman
October 25, 2024
Very pleased with my experience at motor world today. I would highly recommend doing business there. Enmanuel was super chill to work with hit him up. 💯 I would highly recommend doing business there. Enmanuel was super chill to work with hit him up. 💯 More
Other Employees Tagged: Maylen Staneski, Richard Harrison, Angel Perez
October 19, 2024
I walked into Motor World just to see where I stood with my credit, and what options I had. Was not expecting to drive a car off the lot that night! Manny went absolutely above and beyond for me, and even g my credit, and what options I had. Was not expecting to drive a car off the lot that night! Manny went absolutely above and beyond for me, and even got me into a car I never expected to be driving. He was more than patient with me during the entire process, was always super sweet and understanding. The entire experience was great, along with everyone else I dealt with at motor world. My car previous was old and unsafe, and Manny was determined not to let me drive an unsafe car with me and my children. Thank you again so much for everything, will never even think about going anywhere else or buying a car from anyone else when I need to in the future ❤️❤️ More
Other Employees Tagged: Amanda Glidden
October 08, 2024
Absolutely amazing! !! I'm beyond thankful for Emmanuel for helping us😊 It's hard affording your first car but helped us find the most perfect one for me! !! I'm beyond thankful for Emmanuel for helping us😊 It's hard affording your first car but helped us find the most perfect one for me! More
September 19, 2024
HIGHLY recommend Enmanuel! He was personable, incredibly helpful and so patient and kind from the start. I had a ton of questions throughout the buying process and he was extre He was personable, incredibly helpful and so patient and kind from the start. I had a ton of questions throughout the buying process and he was extremely patient with me the several times I was at MW searching for my next car. I definitely didn’t make it easy but his patience and kindness is what kept me coming back until I found something I truly loved. If you’re searching for a car, he’s your guy! More
Other Employees Tagged: Richard Moore, Courtney McFarlane
June 22, 2024
Enmanuel was absolutely phenomenal in the car shopping experience. He satisfied all my needs and wants in a car and got me into the ride of my dream. Very thankful working with him! experience. He satisfied all my needs and wants in a car and got me into the ride of my dream. Very thankful working with him! More
Other Employees Tagged: Dave Bell, Richard Moore
July 31, 2023
Went two days (90 mile round trip each day) to check out the vehicle for my daughter, her husband, and 4 children. Had an agreement with the salesperson to meet the next day, Saturday morning, to finalize t the vehicle for my daughter, her husband, and 4 children. Had an agreement with the salesperson to meet the next day, Saturday morning, to finalize the deal. Called in the morning to make sure the vehicles was still there. My daughter and fam drove 2.5 hours to meet me, see it, and take it home. It was sold to someone else literally right in front of us. With apologies, I was told that is the policy - first come, first serve. I guess I have to accept that. But then I was also told that if I was going to write a negative review that they didn’t want my business. I have literally never heard any businessman say that. Car dealers, especially, “earn” the business of the customer, they don’t deserve it! And they do business in a world where they take the risk of negative reviews. All it means is that they don’t want to be held accountable. I have bought 26 cars in my life and this was, by far, the worst car buying experience of my life. I guess right now it’s a seller’s market, and the car is just a unit and the customer is just an ATM. So my rating is based on the unbendable policy, not the competence of the staff. Manny was great! But also because “I don’t want your business” is just not a helpful thing to say to people who saw a car get sold right out from under them. The day will come when it will be a buyer’s market again, but I guess until that time, “servicing the customer” has taken on a whole new meaning. More
June 16, 2022
I am not satisfied with my experience this time around, I just bought vehicle and there’s already problems. I was lied to and taken advantage of. Salesperson will literally sale you a sob story about how gre just bought vehicle and there’s already problems. I was lied to and taken advantage of. Salesperson will literally sale you a sob story about how great her heart is but the truth is she’s just about her next buck.. when I was looking for a car she was this big help and now that the car has problems she doesn’t have a care in the world… watch your back with this one, motorworld has completely changed over the years and not for the good. Your better off going to America’s choice their all selling lemons while greasing their pockets… More
Other Employees Tagged: Melissa Stites
May 12, 2022
She was very understanding and helpful and her customer service was second to none. They help me out with my situation tremendously because, I was coming so far out of town. They made everything so streaml service was second to none. They help me out with my situation tremendously because, I was coming so far out of town. They made everything so streamlin. Also they conducted themselves Dignity and respect. More
Other Employees Tagged: Ryan Daniels, Kaylei Evans