Emmaly Garland | Page 27

Service/Recall Vehicle needed oil change and recall notice had been sent. Emmaly asked about doing 30K service and it was completed on time as promised. Way to go Em Vehicle needed oil change and recall notice had been sent. Emmaly asked about doing 30K service and it was completed on time as promised. Way to go Emmaly More

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Great service overall! Linzy Fuller is extremly helpful. Our vehicles required diagnosing and a fair amount of work. The team communicates effectively and accommodates to every extent possible. They provid Our vehicles required diagnosing and a fair amount of work. The team communicates effectively and accommodates to every extent possible. They provide clear explanations of the work that needs to be done and the most cost effective way to solve the issues. More

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Regular maintenance service on Honda CR-V. Excellent experience from the moment I arrived at the dealership. Everyone was courteous and attentive to my needs. Service consultant was very help Excellent experience from the moment I arrived at the dealership. Everyone was courteous and attentive to my needs. Service consultant was very helpful and knowledgeable. More

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Lube oil filter check over Performed L O F. Found object in tire. Repaired it after consulting me. All went well.I will bring car back for more service as needed. Performed L O F. Found object in tire. Repaired it after consulting me. All went well.I will bring car back for more service as needed. More

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great service. I scheduled an oil change. I was greeted pleasantly by Emmaly. she asked if I had any other concerns and I told her of a problem I noticed with the we I scheduled an oil change. I was greeted pleasantly by Emmaly. she asked if I had any other concerns and I told her of a problem I noticed with the weatherstripping. she contacted the manager and he said he could replace it as part of the warranty. great service and would recommend it to others. also the waiting area was quite nice. More

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Oil change & tire rotation The work was done in a timely fashion. The waiting room is comfortable and offers entertainment and refreshments. The staff is professional. My ser The work was done in a timely fashion. The waiting room is comfortable and offers entertainment and refreshments. The staff is professional. My service girl let me know what major service would be required for my car and when it should be done. More

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Emmaly is terrific. I have on occasion been frustrated with this dealership when forced to speak to an out of town unknown person at a clearinghouse in a distant place to I have on occasion been frustrated with this dealership when forced to speak to an out of town unknown person at a clearinghouse in a distant place to set up a service appointment. On the other hand, I have had a couple of interactions with Emmaly and she is consistently competent and professional. Management needs to know how important it is to have good employees like Emmaly to keep customers coming back and buying more vehicles. Service departments make or break car dealerships. I am grateful to have found Emmaly. More

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glad I came to Bob Lindsay to get repair work done, very good, Emmaly kept me informed on the progress of the work needed done, I enjoyed working with Emmaly she has that midwestern charm Peoria very good, Emmaly kept me informed on the progress of the work needed done, I enjoyed working with Emmaly she has that midwestern charm Peoria is famous for. I have complete confidence in your repair dept. The price seemed more than fair, Plus one thing I do like, you did not try and sell me repair work I did not need, another Honda dealer I went to here in Chicago does that >> sort of ticked me off. Why I waited to go to Bob Lindsay, and to visit with my daughter I worked 30 years as a mechanic on CTA buses and cars I know a bit about repair work, and the shuttle service is excellent, the lady that drove me was friendly, she drove me to my daughters and picked me up the next day at the hotel, this is very nice service. thanks Bob Lindsay, always a pleasure doing buisness with you. Bob Illing More

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Very good The Service Advisor Emmaly and the driver were very friendly and provided good service during my service. the only thing was the price to replace the The Service Advisor Emmaly and the driver were very friendly and provided good service during my service. the only thing was the price to replace the wheel bearing seemed a little high, and prevented me from doing some other work my van still needed. More

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Service call, oil change, check defroster New dealership and intake process very nice Service did not find any problems with the defroster. Had the oil changed also. Could not use coupon beca New dealership and intake process very nice Service did not find any problems with the defroster. Had the oil changed also. Could not use coupon because bill was less than 50 dollars. More

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