Emma Johnson
Emma Johnson at Union County Kia

Emma Johnson | Page 8

Service Advisor

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

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4.8
175 Reviews

Dealership Experience

1 yr, 6 mos

4.8

175 Reviews

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175 Reviews of Emma Johnson

November 11, 2025

Dealership Rating
Employee Rating

Great! The entire experience was great! And Emma did a great job helping me out with my service appointment. More

by alexmonteiro95
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

November 07, 2025

Dealership Rating
Employee Rating

My experience with the kid dealer was very interesting to say the list.However, they got the job done.That's what matters More

by trichashelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

The team: Profession team managing the business, helpful and appear to value the customer's time to get in and out by setting the expectations as to how long the process will take. If I were in the market More

by MCDOWELLWILLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Union County Kia responded

The Union County Kia team appreciates your feedback! We're so glad to hear we provided such a wonderful experience. If there's anything else we can do for you, we'd be happy to help

November 01, 2025

Dealership Rating
Employee Rating

Thanks for doing a great job. I appreciate you taking great care of my car. More

by HAINESRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White

October 29, 2025

Dealership Rating
Employee Rating

I always feel like I am being financially milked each time I am there. I got failed on my state inspection for tires but another mechanic outside of Kia said my tires could have passed. More

by lillianemdestin
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

October 29, 2025

Dealership Rating
Employee Rating

i’m giving you 100% I appreciate you guys are taking care of my car. I just have one thing when I use my key lock is one light is out but everything else is really good. I appreciate you. More

by kevindioncox62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2025

Dealership Rating
Employee Rating

They did the best they could I guess. But I needed a loaner vehicle as they had my car almost a month and they couldn't help me. More

by josephrlscott
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

October 27, 2025

Dealership Rating
Employee Rating

Very unprofessional and accusatory. Not customer first, not taking any possible ownership that the dealership may have done something wrong More

by Rosie0286
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

October 27, 2025

Dealership Rating
Employee Rating

I love Kia! I’ve purchased my last two cars from them! Union County Kia is where I go!! Look for Anitra Key when buying your next car! More

by heidimarc374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
Employee Rating

Maintenance and parts department needs improvement Not a good experience Bad experience Survey is as bad as a service More

by Sft0799
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

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