Emma Johnson
Emma Johnson at Union County Kia

Emma Johnson | Page 4

Service Advisor

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

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4.8
175 Reviews

Dealership Experience

1 yr, 6 mos

4.8

175 Reviews

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175 Reviews of Emma Johnson

January 31, 2026

Dealership Rating
Employee Rating

I went in for a service the staff was courteous and professional finish my car in a very timely manner snacks and drinks were offered absolutely no complaints More

by wd0de51
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

January 30, 2026

Dealership Rating
Employee Rating

Emma and her team are the best at what they do. They take the time to fully investigate any issues I have raised and make sure that the car is safe and even better than when I arrived. Emma does an More

by Kathy66
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

January 29, 2026

Dealership Rating
Employee Rating

The service was scheduled and everything went as planned the service was done and repairs were done on time More

by rossettijohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris service dept

January 28, 2026

Dealership Rating
Employee Rating

Great I had to get my vehicle inspected and it was an efficient and friendly transaction. The waiting room and coffee and nice and it's great to receive text updates about service More

by redk55
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

January 26, 2026

Dealership Rating
Employee Rating

Came in for a recall item. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. More

by davidb00007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2026

Dealership Rating
Employee Rating

Friendly staff. They take good care of their customers. Clean waiting area ans restrooms. Fast service on the vehicles. More

by DRIKARD29
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

January 21, 2026

Dealership Rating
Employee Rating

The staff in the service department doing an excellent job. I always wait when I’m just getting an oil change and they make sure I am completed as quickly as possible. More

by laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raquel Maynard

Mar 04, 2026

Union County Kia responded

Thank you for the Wonderful review

January 16, 2026

Dealership Rating
Employee Rating

Emma was my service advisor and my outside warranty did not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her f More

by Trinityparsonsharris995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raquel Maynard, Salena Dalerio

January 16, 2026

Dealership Rating
Employee Rating

My experience has not been good because I feel my vehicle has not been properly serviced. E.G why did the emergency lights come on when I checked the oil and the vehicle would not start. More

by tjones262
Recommend Dealer
No

Other Employees Tagged: Emma Johnson

January 15, 2026

Dealership Rating
Employee Rating

Great customer service I was attended to immediately after arrival and car was ready when promised More

by jbinsman
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Jan 15, 2026

jbinsman responded

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