Dealership Experience
5 yrs, 10 mos
Industry Experience
5 yrs, 10 mos
Specialties & Trainings
Customer Service Manager
Technology Specialist
Digital Advertising Specialist
View more specialties & trainings88 Reviews
Write a Review88 Reviews of Emma Giordano
August 05, 2024
Friendly, great service, had exactly the car we needed, treated us like VIPs, best dealer in town. treated us like VIPs, best dealer in town. More
Other Employees Tagged: Phil Kozak, Micky Hendrick, Rodrigo Filipe, James Skuraton, David Cozza, Olivia DeMattio, Daniel Khilall
October 16, 2022
Emma and those at Maplecrest Ford made buying a car pleasurable and efficient. The communication, helpfulness, and honesty were why we drove from NY to come here to purchase our vehicle. pleasurable and efficient. The communication, helpfulness, and honesty were why we drove from NY to come here to purchase our vehicle. More
Other Employees Tagged: Marie Wiggins
July 05, 2022
This was my first time purchasing a vehicle from a proper dealership. Emma helped to make my experience as pleasant as possible, gently guiding me to make what we felt to be the decision based my on my situa dealership. Emma helped to make my experience as pleasant as possible, gently guiding me to make what we felt to be the decision based my on my situation. I’m grateful for my experience and would do it over again. Wonderful More
April 06, 2022
I am happy to say that I have found “my” dealership. Not only was Emma kind but she was knowledgeable, patient and a great person to deal with. The process was so nice and felt like I was spending time Not only was Emma kind but she was knowledgeable, patient and a great person to deal with. The process was so nice and felt like I was spending time with family. There was absolutely no pressure and the experience was easy. I am in love with my vehicle and it was definitely also because the staff was a pleasure to work with. More
January 20, 2022
Everyone, especially Emma, was very helpful. They answered all of my questions honestly. This car shopping experience was enjoyable, which is is very rare to say! answered all of my questions honestly. This car shopping experience was enjoyable, which is is very rare to say! More
January 03, 2022
Emma and the whole maple crest team made our purchase seamless and painless. From the moment we stepped into the door we felt welcomed and appreciated. We were able to test drive the vehicle, then go hom seamless and painless. From the moment we stepped into the door we felt welcomed and appreciated. We were able to test drive the vehicle, then go home and complete the paperwork remotely and return to the dealership a few hours later, at our convenience, to pick up the vehicle. No wasted time sitting around. Fantastic all-around. More
December 13, 2021
So happy I stopped by Maplecrest Ford. Extremely helpful and knowledgeable staff. Would definitely recommend them to anyone. and knowledgeable staff. Would definitely recommend them to anyone. More
Other Employees Tagged: Marie Wiggins
July 29, 2021
At last! No more feelings of dread as my leases come due for turnover! Much to my relief, I decided to look locally and connected with Emma. My timing could not have been better, after many years of auto ow for turnover! Much to my relief, I decided to look locally and connected with Emma. My timing could not have been better, after many years of auto ownership and leasing elsewhere -- to be greeted by Emma upon arrival. She made this surprisingly simple, with honest and straightforward insights to leasing and pricing. Emma makes herself accessible and open to providing any assistance possible. Beyond being relaxed and genuine - it was a sense of ease to work with my first female Sales Representative in auto leasing after all these years. Notably because I have always purchased or leased pick-up trucks, there have been experiences at other dealerships where my inexperience and politeness has been manipulated to paying far more than I should have. Zero pressure, only support offered with Emma at Maplecrest of Mendham. Beyond just the sale itself, I am affirmed to have opted locally, and feeling like gained a new local friend. I believe that this is the start of a charmed professional relationship but also a sense that I am working with my community and friends. In a year when the pandemic has created notable challenges to the auto industry, Emma's integrity and honesty helped me get into a truck model I truly needed -- and she made this process a pleasure. I cannot say that about any other dealership I've worked with since 1993. Cheers! More
June 25, 2021
Bought a 2020 Ford Ranger from Maplecrest recently. Emma Giordano and the team were great. They worked me through all the options, let me test drive the vehicles and once I settled on the Ranger, helped me Giordano and the team were great. They worked me through all the options, let me test drive the vehicles and once I settled on the Ranger, helped me to a competitive package with forward service too. All in all an excellent experience. More
Other Employees Tagged: Tom Giordano, Donna Levey