Emma Allen
Emma Allen at Lombard Ford
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Emma Allen

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
285 Reviews
5.0

285 Reviews

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285 Reviews of Emma Allen

February 11, 2025

Dealership Rating
Employee Rating

Emma was quick to respond to my questions & quite helpful regarding an extended warranty for a used Expedition we just purchased. This is the 3rd extended warranty we’ve purchased from Lombard. Highly recom More

by jibby3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

February 04, 2025

Dealership Rating
Employee Rating

Emma was VERY helpful in assisting me with my Extended Warranty Purchase. Pleasant, knowledgeable and ready to help. (accessible) Lombard Ford is lucky to have Emma on your team. Thank you! More

by bruce.sandacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Lombard Ford responded

Thank you so much for the kind words. Emma has a vast knowledge of the Ford Protect Program and we are blessed to have her assisting our Extended Service Plan customers. We appreicate your trust!

August 21, 2024

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Employee Rating

I purchased a Ford ESP Extended Warranty through Emma. The entire process was quick and easy. Emma made sure I got the best deal possible and did not try to "upsell" me. She is very knowledgable about all More

by mrock
Purchase Time
Recommend Dealer
Yes

July 17, 2024

Dealership Rating
Employee Rating

Emma was super helpful getting me setup with a new ESP warranty for my new car. She made the process of canceling my old warranty and applying the refund to the new warranty a seamless process! Thanks Emm More

by Bradford Mabry
Recommend Dealer
Yes

July 11, 2024

Dealership Rating
Employee Rating

Emma was very helpful with everything involved with getting my ford warranty. She answered every question and made the expierience effortless. Would reccomend A+ Customer Satisfaction ! More

by Hans
Recommend Dealer
Yes

June 28, 2024

Dealership Rating
Employee Rating

Emma was wonderful to deal with and very professional. This is the second plan I have purchased from Emma and will be back the next time. Lombard Ford's ESP plan pricing is half of what you would pay loca More

by orsak99
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

Emma was a pleasure to work with. Easy process to purchase Ford ESP. My local dealer wasn't getting it done. More

by floatndoc
Purchase Time
Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

I purchased my extended warranty from Lombard and it couldn't have been easier. Emma was an amazing part of this transaction. She helped me with all of my questions and was a pleasure to work with. T More

by Boosted Dad
Recommend Dealer
Yes

Other Employees Tagged: Mr. Guisti

May 10, 2024

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Employee Rating

I have purchase ESP contracts on 4 vehicles personally and have sent at least 6 different friends to Lombard Ford and have purchased ESP on their vehilces. Emma was the last peron that handled the transac More

by Steve
Recommend Dealer
Yes
May 11, 2024

Lombard Ford responded

Hello Steve, Emma is a wonderful person and knows her product extremely well.. I have instilled to my team that we are here to assist customers to the best of our ability and help them make an informed choice.. Pressure is not part of our way of doing business. Thank you so much for choosing Lombard Ford! Rob Lombard

April 07, 2024

Dealership Rating
Employee Rating

Great Experience working with Emma and Lombard Ford, she answered every question I had and promptly provided the paperwork. While Florida residents have limited options for obtaining Ford Protect, I think More

by SteveP
Recommend Dealer
Yes
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