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Emily Wagner

Overview Reviews (990) Inventory (121)

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Emily Wagner

Emily Wagner | Page 80

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

990 Reviews

Overview Reviews (990) Inventory (121)

4.8

990 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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990 Reviews of Emily Wagner

April 06, 2024

Dealership Rating

Employee Rating

I feel this is a great place to get my Toyota serviced after the sale, but lately the service department has lacked some what on my service after the sale, but lately the service department has lacked some what on my service More

by TAMILYNNREMPE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 08, 2024 -

Toyota of Des Moines responded

Thanks for your feedback about your recent service experience. We take all customer concerns seriously and use them to improve our service department. Thank you again for visiting Toyota of Des Moines!

April 05, 2024

Dealership Rating

Employee Rating

Good for service but new car pricing is a lot to be desired.not willing to deal desired.not willing to deal More

by irad689

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 08, 2024 -

Toyota of Des Moines responded

Thanks for letting us know about your service experience. We appreciate you trusting Toyota of Des Moines with your vehicle's care.

April 04, 2024

Dealership Rating

Employee Rating

The service employees are nice and I like their hospitality very good. They are very quick in serving you hospitality very good. They are very quick in serving you More

by abbajabaln

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 05, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 04, 2024

Dealership Rating

Employee Rating

Service was fast and staff very friendly, professional, and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. More

by jbapha3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Madison, Rodney Colón

Apr 05, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service & friendly staff.

April 02, 2024

Dealership Rating

Employee Rating

I was greeted promptly and Emily came by to assist with my visit. She also stopped by a couple of times in the waiting area to advise me of progress. Thanks much Emily my visit. She also stopped by a couple of times in the waiting area to advise me of progress. Thanks much Emily More

by ranchjp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

Apr 03, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

March 28, 2024

Dealership Rating

Employee Rating

Very rapid response - turn around - excellent communication, professionalism and courtesy. I will return. communication, professionalism and courtesy. I will return. More

by Kerux5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

Jul 11, 2024 -

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

March 26, 2024

Dealership Rating

Employee Rating

The work was done without issue and on time. Very friendly staff. Emily did a great job. Very friendly staff. Emily did a great job. More

by boydbauer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

Jul 08, 2024 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

March 24, 2024

Dealership Rating

Employee Rating

The experience is quick and easy. Making someone who has a busy schedule, easy way to maintain my cars. Making someone who has a busy schedule, easy way to maintain my cars. More

by trevhiggins3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gordon Beecham

Mar 25, 2024 -

Toyota of Des Moines responded

We appreciate you choosing Toyota of Des Moines for easy car maintenance. See you next time!

March 20, 2024

Dealership Rating

Employee Rating

It was very good. Aaaaaaaaaaasaaa A b c d e f g h I j k l m n o p q r s t u v w x y z Aaaaaaaaaaasaaa A b c d e f g h I j k l m n o p q r s t u v w x y z More

by strikertd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

Mar 21, 2024 -

Toyota of Des Moines responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Toyota of Des Moines!

March 20, 2024

Dealership Rating

Employee Rating

Professional, friendly, kind. So thankful for the trustworthy service department at Toyota Thanks so much So thankful for the trustworthy service department at Toyota Thanks so much More

by Ken

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

Mar 20, 2024 -

Toyota of Des Moines responded

We appreciate your kind words! Professional, friendly, and trustworthy is what we strive for in our service department. Thanks so much for choosing Toyota of Des Moines!

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