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Emily Salcido
Emily Salcido at Advantage Chevrolet of Hodgkins

Emily Salcido

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.5
50 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

50 Reviews

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50 Reviews of Emily Salcido

May 17, 2025

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Employee Rating

I was charged for ten quarts of oil, my car capacity is eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. More

by robert3814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you bringing this to our attention and are glad to hear that Emily was able to assist you effectively. We strive for transparency and satisfaction at Advantage Chevrolet of Hodgkins, and your experience is important to us. If you have any further concerns or questions, please feel free to reach out. We look forward to serving you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

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Employee Rating

We always bring our cars here. They have the best service and all the staff are very friendly & polite. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro, Owen Suarez, Patryk Wyrazik

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May 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We truly appreciate your loyalty to Advantage Chevrolet of Hodgkins and are delighted to hear that you consistently receive the best service from our friendly team. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 05, 2025

Dealership Rating
Employee Rating

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by gml1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Pricsila Cabrera, Gary Calisti

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May 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your positive review! We truly appreciate your enthusiasm and support for Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

May 04, 2025

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Employee Rating

Mechanics take to long to check my car and never send me a video on my car More

by ARAMBULA.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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May 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your concerns regarding the time taken for service and the video updates. At Advantage Chevrolet of Hodgkins, we strive to keep our customers informed and ensure timely service. Your experience is important to us, and I encourage you to reach out directly so we can discuss this further and ensure a more positive experience in the future. We appreciate your input and look forward to improving your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 03, 2025

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Employee Rating

We have been coming here for yrs. We love the service and staff are outstanding and very friendly. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro, Owen Suarez, Patryk Wyrazik

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May 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you've been enjoying our service at Advantage Chevrolet of Hodgkins for years. Our team works hard to provide outstanding and friendly service, and it's wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 17, 2025

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Employee Rating

Emily was very professional and knowledgably repair where not well done, had to take vehicle More

by omarmartinez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Owen Suarez

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Apr 18, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Omar. I appreciate your acknowledgment of our team member's professionalism and knowledge at Advantage Chevrolet of Hodgkins. However, I understand your concerns regarding the quality of the repairs. Please feel free to reach out to me directly so I can discuss this with you further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 15, 2025

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Employee Rating

Great people to do business with, customer friendly and very knowledgeable about what your vehicle needs, will definitely keep doing business with them More

by roccomininni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Apr 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing excellent customer service and ensuring your vehicle's needs are met. We look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

April 10, 2025

Dealership Rating
Employee Rating

Stuff is friendly, but takes too long find the problem. They forgetting to call clients. More

by ROBKE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you taking the time to share your experience. It's great to hear that you found our staff friendly, but I understand your concerns about communication and efficiency. We aim to provide timely service, and your input will help us improve. Please feel free to reach out to us directly at Advantage Chevrolet of Hodgkins if you have any further suggestions or need assistance. We look forward to serving you better in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 03, 2025

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Employee Rating

Customer service is not what it once was. Also upset that they don’t care about the loyal customers they’ve had. This is my they’d Chevy from here and my last. I paid $80 for just the pool ch More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand that you are disappointed with your recent experience at Advantage Chevrolet of Hodgkins, particularly regarding the customer service and the oil change pricing. I value our loyal customers and your comments are important to us. I invite you to reach out directly so we can address your concerns further and work towards a better experience for you. Thank you for bringing this to my attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 21, 2025

Dealership Rating
Employee Rating

Always have done excellent work! ...Customer Service ..Fantastic...continue support Great Service! And expertise! Dedication More

by sexydreadz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Felipe Alfaro

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Feb 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We truly appreciate your kind words about the excellent customer service and dedication you've experienced at Advantage Chevrolet of Hodgkins. We're committed to providing great service and expertise, and we are thrilled to hear that you are satisfied. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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