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Emily Salcido
Emily Salcido at Advantage Chevrolet of Hodgkins

Emily Salcido

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.4
53 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

53 Reviews

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53 Reviews of Emily Salcido

June 20, 2025

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Employee Rating

Service provided is always top shelf. Emily was helpful in all aspects and kept posted with the progress of service. She is great! More

by TONY@TEMPENGINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, I appreciate your kind words! We're thrilled to hear that you received top-notch service at Advantage Chevrolet of Hodgkins. Emily takes pride in keeping our customers informed, and it's wonderful to know she made your experience a great one. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 14, 2025

Dealership Rating
Employee Rating

Ms. Salcido was a good service advisor. However, I was sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me More

by madylene7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Jun 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate your detailed account of your experience with Advantage Chevrolet of Hodgkins. I'm glad to hear that Ms. Emily provided you with good communication, but I understand your concerns regarding the delays and lack of responses regarding your diagnostic images and wiper blade order. We strive to provide timely and effective communication, and your experience does not meet those standards. Please feel free to reach out to us directly so we can address your concerns and ensure you receive the support you need as soon as possible. Your satisfaction is important to us, and we are here to help. Thank you for choosing Advantage Chevrolet of Hodgkins, and we look forward to resolving this matter for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 10, 2025

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Employee Rating

I paid you guys over $2000 for you to look at my car you fixed three doors in the driver door feels like it’s still gonna pull off. I paid over $200 for you to do an inspection on my rear and suspension to More

by seanmulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback regarding your experience at Advantage Chevrolet of Hodgkins. I understand your concerns about the work done on your vehicle and the ongoing issues with the driver door and suspension. Your satisfaction is important to us, and I would like to discuss these matters directly. Please contact me at your earliest convenience. I appreciate your feedback and look forward to hearing from you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 17, 2025

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Employee Rating

I was charged for ten quarts of oil, my car capacity is eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. More

by robert3814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you bringing this to our attention and are glad to hear that Emily was able to assist you effectively. We strive for transparency and satisfaction at Advantage Chevrolet of Hodgkins, and your experience is important to us. If you have any further concerns or questions, please feel free to reach out. We look forward to serving you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

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Employee Rating

We always bring our cars here. They have the best service and all the staff are very friendly & polite. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro, Owen Suarez, Patryk Wyrazik

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May 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We truly appreciate your loyalty to Advantage Chevrolet of Hodgkins and are delighted to hear that you consistently receive the best service from our friendly team. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 05, 2025

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Employee Rating

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by gml1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Pricsila Cabrera, Gary Calisti

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May 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your positive review! We truly appreciate your enthusiasm and support for Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

May 04, 2025

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Employee Rating

Mechanics take to long to check my car and never send me a video on my car More

by ARAMBULA.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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May 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your concerns regarding the time taken for service and the video updates. At Advantage Chevrolet of Hodgkins, we strive to keep our customers informed and ensure timely service. Your experience is important to us, and I encourage you to reach out directly so we can discuss this further and ensure a more positive experience in the future. We appreciate your input and look forward to improving your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 03, 2025

Dealership Rating
Employee Rating

We have been coming here for yrs. We love the service and staff are outstanding and very friendly. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro, Owen Suarez, Patryk Wyrazik

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May 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you've been enjoying our service at Advantage Chevrolet of Hodgkins for years. Our team works hard to provide outstanding and friendly service, and it's wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 17, 2025

Dealership Rating
Employee Rating

Emily was very professional and knowledgably repair where not well done, had to take vehicle More

by omarmartinez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Owen Suarez

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Apr 18, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Omar. I appreciate your acknowledgment of our team member's professionalism and knowledge at Advantage Chevrolet of Hodgkins. However, I understand your concerns regarding the quality of the repairs. Please feel free to reach out to me directly so I can discuss this with you further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 15, 2025

Dealership Rating
Employee Rating

Great people to do business with, customer friendly and very knowledgeable about what your vehicle needs, will definitely keep doing business with them More

by roccomininni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Apr 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing excellent customer service and ensuring your vehicle's needs are met. We look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

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