Emily Jachim

She was amazing! Upstanding service and great communication with me, explaining everything I need to know about the car. Upstanding service and great communication with me, explaining everything I need to know about the car. More

by blancarichards Verified Customer Verified Customer

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Excellent service excellent product people are awesome-I have purchased cars from Jackie Cooper A long time in the service is always impeccable have purchased cars from Jackie Cooper A long time in the service is always impeccable More

by tbswab Verified Customer Verified Customer

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Smooth transaction from start to finish. No pressure. Emily & her team were fantastic to deal with. Will always choose JC as MY dealership! No pressure. Emily & her team were fantastic to deal with. Will always choose JC as MY dealership! More

by brandallproperties Verified Customer Verified Customer

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Professional, attentive, great attention to detail. Persistent but no “pushy” and extremely friendly before and after the sale. I would highly recommend!!!! Persistent but no “pushy” and extremely friendly before and after the sale. I would highly recommend!!!! More

by clpcarter Verified Customer Verified Customer

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Emily Jachim has demonstrated herself to be a highly competent and knowledgeable associate who responds promptly to inquiries both before and after the sale. She exhibits an exceptional customer-centric competent and knowledgeable associate who responds promptly to inquiries both before and after the sale. She exhibits an exceptional customer-centric attitude that is both rare and highly desirable. She provided a thorough review of the car’s features and offered support for any questions that might arise later. I honestly cannot think of anything should could have done better. She has exceeded my expectations with every interaction. Similarly, Nizar Khaled introduced himself early in the sales process and impressed me as a leader who effectively builds and leads a team that earns both respect and repeat business. I saw the awards achieved by the JCI team and had the opportunity to discuss customer relations with Nizar. I believe he truly practices what he preaches and has earned his team’s respect. To highlight the experience, I wanted a paint protection film installed on the car before pick up. JCI didn’t have an opening in their schedule to get it done by my pick-up time. I live about two hours away from the dealership and a return trip to the dealership was okay, but not preferred. So, they contacted another party to install it. They took my car to the other party very early on my pickup day just to make sure I could leave the lot on time with the PPF. It should be noted that I had already agreed to forego the PPF on pickup day and was not upset. However, Nizar wanted to make it happen. To my pleasant surprise, I received a call from Emily, after hours on Saturday, telling me that Nizar had just called her after arranging the PPF service and my car would be ready for pickup on time per our previous schedule. Wow! Emily said Nizar didn’t want me driving off the lot without having the car the way I wanted it. Kendal from Finance took the time to carefully review the transaction with me and addressed all of my questions. David, the product specialist, conducted a detailed overview of the car and helped me personalize my car's settings. I was informed that Emily would be my primary point of contact throughout my ownership experience, with her manager serving as a backup during her absence. It’s fantastic to know that I can reach out to Emily for any car-related needs, and she will coordinate with the appropriate team member on my behalf. Having a single point of contact following a positive purchase experience is invaluable for customers. Moreover, having her manager as a backup is exceptional and represents a great business strategy. Maintaining contact with a salesperson is likely to foster future business relationships—truly brilliant! Throughout my life, I have purchased many cars, and my experience with this team far surpasses all others. The team at Jackie Cooper Imports sets the gold standard for service. I’m not easily impressed. Few businesses and their staff have left such a lasting impression on me as Jackie Cooper Imports has. I plan to see them again when in the market for a new ride. Thank you. More

by KimT Verified Customer Verified Customer

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Emily was great! From the moment of ordering my Cayenne to updating me along the way to final delivery. From the moment of ordering my Cayenne to updating me along the way to final delivery. More

by danetucker Verified Customer Verified Customer

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Emily was amazing! She was helpful, knowledgeable and quick to respond. She made buying our Macan an enjoyable experience! She was helpful, knowledgeable and quick to respond. She made buying our Macan an enjoyable experience! More

by keisasnyder Verified Customer Verified Customer

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Everyone at the Jackie Cooper dealership has been most kind and helpful. We have enjoyed all our interactions with everyone there. kind and helpful. We have enjoyed all our interactions with everyone there. More

by ann18 Verified Customer Verified Customer

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Emily Jachim assisted me in purchasing my first Tesla from Jackie Cooper. She is an expert on Porsche vehicles, but took the time to help me check out the Tesla they had. Best buying experience of my lif from Jackie Cooper. She is an expert on Porsche vehicles, but took the time to help me check out the Tesla they had. Best buying experience of my life so far, very professional and relatable. The atmosphere was elegant and organized as you would expect from an high end car dealer. Every part of the purchasing experience was top notch. Give that girl a raise! More

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I drove a 911 one year ago and Emily was my ambassador. When it was time for me to get into one, she was obviously my go to person. When it was time for me to get into one, she was obviously my go to person. More

by thea5941 Verified Customer Verified Customer

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