Emily Gatlin
Emily Gatlin at Berger Chevrolet, Inc
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Emily Gatlin

Marketing Director

Berger Chevrolet, Inc

2525 28th St SE
Grand Rapids, MI 49512

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16 Reviews

Dealership Experience

8 yrs, 6 mos

not yet
rated

16 Reviews

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16 Reviews of Emily Gatlin

May 19, 2022

Dealership Rating
Employee Rating

Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed More

by Guest007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Berger Chevrolet, Inc responded

Thank you so much for taking the time to share your experience at Berger online! We truly appreciate your loyalty to our brand, the time it took to write your review, and the incredible rating. We are who we are because of customers like you! We'll see you next time!

April 12, 2022

Dealership Rating
Employee Rating

History of the dealership still provides the best customer service. Thank You Spencer's Lcare More

by Spencer's Lcare DBA Tommy I Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohlman, Cathy Hubbard, Adam Doll, Dale Kramer, Scott Becksvoort , Jeremy Anderson, Pam Bradley, Rachel Kulin

September 21, 2018

Dealership Rating
Employee Rating

Best service ever I would truly recommend anyone to come to I truly would recommend anyone to come to Berger every time I come service is great people are friendly and they get the job done very well More

by BOBBYMATTHEWS67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dawn Maxwell-Small , Jeremy Anderson, Brian Hayes

July 27, 2018

Dealership Rating

Oil change Had a pleasant visit and the people were nice and polite was in there and out of there in a timely matter and would come back and recommend friends to More

by ragnew64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 27, 2018

Dealership Rating
Employee Rating

Quick Lube Lives Up To Its Name Easy in, easy out. I use special oil and they always have it in stock. xxxxxxto Chelsea. She always makes sure everything goes smoothly and explains i More

by AJJAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 18, 2018

Dealership Rating

Great staff very helpful very nice very good, kept me informed of the process to fiblx my car. Overall a really good experience. Recommended to all More

by BENBIEREMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Havens, Greg Naki

July 05, 2018

Dealership Rating

Too expensive Oil change was too expensive and now they raised the price. They also got rid of frequent oil change card which is horrible since oil changes there a More

by KHUANLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 12, 2018

Berger Chevrolet, Inc responded

Hello KHUANLA! We apologize that you feel our services are overpriced. We feel that we offer competitive pricing for the services we provide. We also often have coupons available that can help keep overall cost down. Thank you for your feedback, have a great day!

May 31, 2018

Dealership Rating
Employee Rating

Eighth purchase from Berger and very happy Have purchased eight vehicles from Berger over the years. My experience with sales and after sales and service has been nothing but exceptional. More

by MDCLAZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beth Dykhouse

May 16, 2018

Dealership Rating
Employee Rating

Oil change Was disappointed you quit with the punch card for oil changes. With the price being so high it was nice to be appreciated as a repeat customer More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Anderson

May 16, 2018

Berger Chevrolet, Inc responded

Hello! We do appreciate our repeat customers! Thanks for sharing your opinion with us online. We often have oil change coupons available on our website. Please check those out before your next stop in our Quick Lube Lanes. Here's a quick link to our service coupons: https://www.bergerchevy.com/specials/service.htm

May 11, 2018

Dealership Rating
Employee Rating

Simple, fast and to the point Great service and experience! Would highly recommend. Overall, these guys were easy to work with. The entire team was attentive and willing to help us More

by ANDREWBECK.AJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hosey, Nick Butler , Corey Scott, Jayce

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