121 Reviews
Write a ReviewDealership Experience
29 yrs, 8 mos
Industry Experience
29 yrs, 8 mos
121 Reviews of Emilio Silva
November 07, 2024
I had an excellent experience with this dealership and my salesperson Emilio Silva was personable and efficient. All I am waiting for is the second key fob that I was promised. I would highly recommend this salesperson Emilio Silva was personable and efficient. All I am waiting for is the second key fob that I was promised. I would highly recommend this dealership to anyone! More
Other Employees Tagged: Heath Tracey
October 31, 2024
I have no idea who javani rivera is. I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple fai I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple failure points in the sales process. Critical items include: 1. Financing team significantly understaffed. 2 hour rate after applying online. Sales team set inappropriate expectations on wait time and change order of which client up next (I called xx as sales manager did this within earshot of me 2. Dealer failed to work with insurance company to coordinate registration of car. Note I made the change in coverage and had to call to coordinate all paperwork after I got to the dealer to pick up the car 3. As paperwork was not completed on time I had to make a second trip the following day to pick up the car. Sales manager Kevin Eaton was engaged by salesperson Emilio Silva and made a reasonable atonement offer of all weather floor mats on day 1 of pickup attempts. When questioned why the mats were not in the car for day 2 of pickup the response was we need to order them (I’ll call you when they are in. I’m still awaiting that call Emilio and Kevin. 4. Dealer failed to share all lender options. This is a Fair Lending reg violation. More
Other Employees Tagged: Kevin Eaton, Nick Boschen, Javani Rivera
October 29, 2024
I had very pleasant experience with the customer and sales team! Very professional and caring! I would recommend Silko to any potential customers who love Honda! sales team! Very professional and caring! I would recommend Silko to any potential customers who love Honda! More
Other Employees Tagged: Kaci Blackwell, Anthony Booth
September 26, 2024
Silko, is my go to Honda dealer. Always on top of everything. Top notch Sales, & Service Always on top of everything. Top notch Sales, & Service More
Other Employees Tagged: Anthony Booth , Gentleman in finance is ALWAYS great same guy, same great service
September 18, 2024
Class act! Very professional and knowledgeable. Answered all my questions. Silko Honda had my car at the right price Very professional and knowledgeable. Answered all my questions. Silko Honda had my car at the right price More
Other Employees Tagged: Juan M, Xavier Almonte, Maurice A
May 18, 2024
Silko Honda is absolutely outstanding. I would recommend this dealership to anyone looking for the highest quality customer service. They are the best! I would recommend this dealership to anyone looking for the highest quality customer service. They are the best! More
Other Employees Tagged: Tony Costa, Kim Cabral, Juan M, Kevin Eaton, Stan Ennis, Peter Adams, Abby Silverleib, Kaci Blackwell , Randy Cloutier