Emilio Ruiz

Excellent support and communication. All personnel are very helpful and attentive. The only concern is the prolonged wait due to vast amount of customer. All personnel are very helpful and attentive. The only concern is the prolonged wait due to vast amount of customer. More

by Chris Verified Customer Verified Customer

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I usually bring my car to Todd for service. When I do that I know that I will get the best service by Todd and I am never disappointed. Thanks to the entire service department at Toyota. When I do that I know that I will get the best service by Todd and I am never disappointed. Thanks to the entire service department at Toyota. More

by MILACHOLICH Verified Customer Verified Customer

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Good too much recommendations when just wanted yearly maintenance expensive to fix skilled nice people maintenance expensive to fix skilled nice people More

by IMPEPEBRCE Verified Customer Verified Customer

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They are very kind and very efficient. They listen to your needs and concerns. Highly recommended They listen to your needs and concerns. Highly recommended More

by SUJEY_28 Verified Customer Verified Customer

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It was great my service was done quick and on time . I can’t complain about it I can’t complain about it More

by sergioloera Verified Customer Verified Customer

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Buen servicio gracias recomendaría yo amigos a toyota tienen buen servicio y asen buen travajo tienen buen servicio y asen buen travajo More

by AMEZQUITA5 Verified Customer Verified Customer

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Service Manager, Emilio Ruiz was not able to diagnose my "check engine" light concerns correctly. This resulted in me visiting the dealer 4 times within two weeks since my "check engine" light kept going on "check engine" light concerns correctly. This resulted in me visiting the dealer 4 times within two weeks since my "check engine" light kept going on and off. During my 4th visit, Matthew Ham was able to confirm that it indeed was my water pump, this was after I took it because my car was overheating. It should have gotten replaced the first time. During my third visit I asked to speak to Emilio's supervisor and was directed to speak to Oscar. Oscar promised to send me a quote for the water pump (claiming it was possibly an intermittent issue) but never did. Matthew had to pick up Emilio's and Oscar's incompetency. Unfortunately, the discount provided cannot make up for the inconvenience of making me return four times for something that could have gotten fixed the first time! The discount provided is equivalent to the Costco service discount that I have, so there really is no compensation for this huge inconvenience and risk of my engine giving out due the water pump issue that existed since my first visit. More

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Good service and high effect work. good quality service .It is quite convenient in helping us to solve some problems of driving. good quality service .It is quite convenient in helping us to solve some problems of driving. More

by QIUBO1963 Verified Customer Verified Customer

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Very good service and at all times they explained to me what I needed to know. Thank you for the usual attention what I needed to know. Thank you for the usual attention More

by SAMANICALDERONZUSANNE Verified Customer Verified Customer

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Was quoted a time frame for services to be finished but lasted more then was estimated lasted more then was estimated More

by Tonyandrade317 Verified Customer Verified Customer

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