Emilio Gonzalez

I have to take a moment to recognize Emilio for the exceptional service he consistently provides. After doing business with Acura Service in the past and experiencing some changes that left me feeling exceptional service he consistently provides. After doing business with Acura Service in the past and experiencing some changes that left me feeling disappointed, I had honestly lost some confidence in the service experience. Meeting Emilio completely changed my perception. From every visit, Emilio goes above and beyond to make sure I am taken care of. He keeps me well-informed throughout the process, takes the time to educate me about what is being done and why, and makes sure everything is handled correctly. I never feel like I am left wondering what is happening with my vehicle or why something is needed. What really stands out is that his level of service is consistent. He is friendly, pleasant, professional, attentive, and genuinely makes you feel like your concerns matter. It is clear that he takes pride in his work and in making sure his customers have a positive experience. Emilio has restored my confidence in Acura Service, and that speaks volumes. He is truly an asset to the Acura team, and I sincerely appreciate the way he goes above and beyond for me every time I visit. Exceptional customer service from an exceptional person! More

by Farrah Williams Verified Customer Verified Customer

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Excellent customer service a b c d s f g y I I q e t y More

by roilancardoso Verified Customer Verified Customer

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Over the last two cars both Emilio and Acura of Pines have taken good care of me thank you have taken good care of me thank you More

by SMETZNER Verified Customer Verified Customer

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The professionalism and service here are second to none. I bought my car here and continue to come back for service because of it. Mr. Emilio Gonzalez has helped me a few times and each time I appreciate t I bought my car here and continue to come back for service because of it. Mr. Emilio Gonzalez has helped me a few times and each time I appreciate the time he takes to explain the service and his answers to any questions I may have. I highly recommend Mr. Gonzalez and this dealership. More

by Rana B Verified Customer Verified Customer

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great professional service and attention. courtesy, clean, friendly atmosphere. excellent location, vehicle inventory and personnel courtesy, clean, friendly atmosphere. excellent location, vehicle inventory and personnel More

by omc0 Verified Customer Verified Customer

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Thank you to Emilio for great communication, reliability and service. He is dependable and great at explaining services that are needed. and service. He is dependable and great at explaining services that are needed. More

by BM Verified Customer Verified Customer

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No then 5 years of experience. Not too bad I can say you have great customer experience Not too bad I can say you have great customer experience More

by violettejoseph68 Verified Customer Verified Customer

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Efficient, fair, and reliable service coordination. From the initial appointment scheduling online to arrival until the end of service, I am highly satisfied with the customer service and mechanical wo From the initial appointment scheduling online to arrival until the end of service, I am highly satisfied with the customer service and mechanical work done to my car. Emilio has been a reliable and professional contact, staying to the point and honest to get me in and out with services. Greatly appreciated. More

by JIMDIX Verified Customer Verified Customer

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No comment…that is all I can say about my review. Thank you for the services. Thank you for the services. More

by DRADOVAN06 Verified Customer Verified Customer

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Emilio explained what I needed and what I will need in the near future. No pressure just explained my options. I always listen to the recommendations and because of that I've had no major issues with my v the near future. No pressure just explained my options. I always listen to the recommendations and because of that I've had no major issues with my vehicle since I've owned it and it now has 57,000 miles on it. Keep it up Acura of Pembroke Pines, thanks Emilio. More

by tbrooks173 Verified Customer Verified Customer

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