Emil Torres

Emil was very knowledgeable and helpful. Made the process of purchasing a car very easy. Made the process of purchasing a car very easy. More

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Very inviting and friendly sales people! They were able to answer all my questions and concerns! They were able to answer all my questions and concerns! More

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Emil was very friendly and helpful. However I still can’t get the remote start working. Someone my age needs a class! I’m out of state so will be calling for help tomorrow. However I still can’t get the remote start working. Someone my age needs a class! I’m out of state so will be calling for help tomorrow. More

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Had a fantastic time working with Emil! Super cool dude who makes the car-buying experience feel less like a chore. Drove off with the car I wanted, the same day. Super cool dude who makes the car-buying experience feel less like a chore. Drove off with the car I wanted, the same day. More

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Emil was very helpful! He made the process smooth and was friendly and communicative throughout the process. Would definitely send someone to work with Emil to buy a car! He made the process smooth and was friendly and communicative throughout the process. Would definitely send someone to work with Emil to buy a car! More

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Emil was truly the best car salesman experience we have ever had!!! Made everything so smooth, straight to business, little to no games, and overall a wonderful experience! We love our car! He delivered wh ever had!!! Made everything so smooth, straight to business, little to no games, and overall a wonderful experience! We love our car! He delivered what he promised. Thanks again Emil!! More

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This place is amazing to be honest Emil Torres is the man! I will come back for sure to purchase more vehicles to my relatives and friends! Thank you Emil Torres again for making impossible a possible an man! I will come back for sure to purchase more vehicles to my relatives and friends! Thank you Emil Torres again for making impossible a possible and make all of us happy! More

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Emil at Toyota of Naperville was incredible to work with. He was professional, patient, and genuinely focused on helping me find the perfect car—not just making a sale. He made the entire process smooth, tra He was professional, patient, and genuinely focused on helping me find the perfect car—not just making a sale. He made the entire process smooth, transparent, and enjoyable. I couldn’t recommend him more. If you’re buying a car, ask for Emil—you’ll be in great hands! More

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Mr Torres is a very helpful, responsive courteous salesman, of course constrained by corporate rules, as all of us are today. He did all he could do in his power .at every visit and more. Mr O'Don salesman, of course constrained by corporate rules, as all of us are today. He did all he could do in his power .at every visit and more. Mr O'Donnell, Emil's immediate supervisor in sales, was open, responsive and willing to engage in discussions , and he is also encumbered by corporate limits. for their willingness to discuss. I am grateful to both of them and both deserve commendation. for my sale. I hope to continue to receive their help as issues arise, as with any new large expensive purchase. Other comments: Was rushed at critical times. such as in finance department---need more details there and much more time --their attention was in garnering more unneeded sales! Their finance department needs much more help --the supervisor was pretty crisp---I was at the dealership from 10.30 AM to 2 PM--too long , waiting for finance. to become available as I understood it. This corporation that owns this dealership should allow for 5k--10k of CC payments , I think reasonable for a massive dealership to offer. Also options , warranties, need more discussions upfront including transferring old license plates. that I found out on my own, along with other issues. I found out on my own re car insurance essential before I drive out of dealership. Trade in deal that was offered was very low (perhaps to be expected at dealerships ?) not in line with what the market bears ! Consumers have lot more access to facts now Suggest on pricing details to always give a print out of ALL costs upfront because charges tacked on to car cost at the end that are included in sales tax calculations The time in actual financial transaction was too short---it took time until they became available--waiting and waiting just filling in the time More

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Everyone was very nice and very accommodating. They have a nice play room for the kids too. We all left the dealership happy! They have a nice play room for the kids too. We all left the dealership happy! More

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