Emetrio (E.T.) Torrez
Emetrio (E.T.) Torrez at Garden Grove Kia
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Emetrio (E.T.) Torrez

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Emetrio (E.T.) Torrez

November 21, 2024

Dealership Rating
Employee Rating

it was great, staff was informative, time efficient and friendly. I was in and out promptly. More

by mendozajr_2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2024

Garden Grove Kia responded

We're thrilled to hear that our team made your Garden Grove Kia experience a smooth success!

November 14, 2024

Dealership Rating
Employee Rating

E. Torrez was amazing. He greeted me right away and helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. More

by jessica.olague10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khristina Esqueda

Nov 15, 2024

Garden Grove Kia responded

Jessica, we're delighted to hear that E. Torrez made your trade-in experience smooth and comfortable at Garden Grove Kia! Thanks for sharing your positive feedback with us. Enjoy the great deal on your new vehicle!

October 29, 2024

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They took good care of an engine recall for my son’s forte. Gave him a loaner car. Unto his car was fixed. When it came time to buy a new car and an extended warranty, I knew I would be in good hands w More

by maui.ski
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 30, 2024

Garden Grove Kia responded

It's fantastic to hear that our team at Garden Grove Kia provided excellent service during the engine recall and made the process smooth with a loaner car. We're delighted you feel confident in choosing us for your new car purchase and extended warranty! Thank you for trusting us, we look forward to assisting you again.

October 23, 2024

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Received help right away. Sale agent was friendly and helpful. He helped us fine the right car. Also received great help from the Finance Dept. More

by titolassalle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Seo

Oct 24, 2024

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided you with prompt and friendly service. It's great to know the sales agent and Finance Department helped you find the right car. Thank you for choosing us!

October 22, 2024

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Had a great experience here, the staff were all courteous without being pushy and we finished the process timely. More

by jesstay07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Le

Oct 23, 2024

Garden Grove Kia responded

Jess, we're delighted to hear you had a great experience with our team at Garden Grove Kia. Thanks for sharing your feedback!

October 18, 2024

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Employee Rating

All their sales personnel are very professional and kind. What I really like about the dealership was that their salesperson were not to pushy try to sale us their vehicle. We had time on our own to look ar More

by maricuica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

Oct 18, 2024

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Garden Grove Kia provided a professional and relaxed atmosphere. We appreciate your feedback and hope you enjoy exploring all the options we have available!

October 02, 2024

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Employee Rating

ET gave excellent customer service and went above and beyond to help me get the exact car I wanted. ETs professionalism, honesty, and communication was Outstanding. Thank you again! More

by nmlipari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Garden Grove Kia responded

Thank you for the wonderful feedback! We're delighted to hear that ET provided outstanding service and helped you find the perfect car at Garden Grove Kia. Enjoy your new ride!

September 30, 2024

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Employee Rating

wonderful service and wonderful staffing. everyone was super duper helpful and welcoming. helped me make the right decision in car buying More

by 77jordansmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that our team at Garden Grove Kia provided such helpful and welcoming service. Enjoy your new car!

September 24, 2024

Dealership Rating
Employee Rating

ET was very helpful & got me a great deal on a new EV9. In and out took only about 2 hours. More

by 818mortgage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

Garden Grove Kia responded

We are thrilled that our Garden Grove Kia team helped you secure a great deal on your EV9. Thanks for working with us!

September 08, 2024

Dealership Rating
Employee Rating

After consulting to other dealerships in the area, KIA of Garden Grove was able to give me a fair price for my traded car and a good deal on my new car. I am very happy. Thank you E.T. and Karla! More

by b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karla

Sep 09, 2024

Garden Grove Kia responded

We're delighted to hear that E.T. and Karla provided you with a fair trade-in value and a great deal on your new car at Garden Grove Kia! Thanks for choosing us, enjoy your new ride!

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