Elvis Randolph

My wife and I have now purchased 2 vehicals from 5 star ford and the everything was very smooth. Elvis and his team are top notch. I have been shopping a few weeks for a newer truck with less miles. I sa ford and the everything was very smooth. Elvis and his team are top notch. I have been shopping a few weeks for a newer truck with less miles. I saw a used truck in my price range at 5star, I stopped last week to take it for a test drive. I told Elvis I was going to do some more shopping and I circled back to that truck. I explained to Elvis that I wanted to do as much as possible over the phone to make my purchase in store as short as possible. We negotiated everything and I was in and out quickly. They went above and beyond to not let me leave with any issues and I was very happy with the transaction. If you are the market for a new or used vehicle, I dont think you will find a better experience. More

Report | Print

Excellent customer service! They went out of their way to accommodate us and get us the the perfect vehicle for our needs. Very pleased with everyone we dealt with, they were al They went out of their way to accommodate us and get us the the perfect vehicle for our needs. Very pleased with everyone we dealt with, they were all super friendly and extreamly helpful. Highly recommend! More

Report | Print

Five Star Ford went above and beyond in helping me buy the Ford Bronco Sport of my dreams. The customer service was top notch. the Ford Bronco Sport of my dreams. The customer service was top notch. More

Report | Print

Great folks , Bill Swinford is a great balloon artist , and not a bad car salesman ! and not a bad car salesman ! More

Report | Print

Elvis Randolph found me the perfect Maverick after a 2 year search. I love the truck and getting the truck was as easy as a couple phone calls and texts AND they delivered it 3 hours away for free! year search. I love the truck and getting the truck was as easy as a couple phone calls and texts AND they delivered it 3 hours away for free! More

Report | Print

The dealer was pretty good. This was my 3rd vehicle purchase from them. The salesman I was working with left the company so I wasn’t really kept up to date but the ford tracker This was my 3rd vehicle purchase from them. The salesman I was working with left the company so I wasn’t really kept up to date but the ford tracker did that for the most part. Ford messed up and marked the truck delivered and then the shipper marked it delivered and Patrick and bill had to go searching for the truck. Luckily they found it but ford really needs to work on the tracker and the shipper needs to not mark stuff delivered before it is at the dealer. They gave me great on my trade in and made everything right even though it wasn’t their fault. Detail guys scratched the truck up pretty good but bill got most out I’m sure my detail guy will get the rest that’s only reason for 4 star is the detail guys really. Woulda been happier with how it was off the truck than after they touched it honestly. Overall definitely recommend them and will more than likely buy my next truck from them also. More

Report | Print

The staff was VERY nice and professional. Highly recommend.... Thanks Elvis, Josh, and I think the finance mgr name was Ben. Loving this new addition... recommend.... Thanks Elvis, Josh, and I think the finance mgr name was Ben. Loving this new addition... More

Report | Print

Kenny Harris was great, no pressure it took to long to get to finance and the paperwork. Was there 3 hours for the hole thing get to finance and the paperwork. Was there 3 hours for the hole thing More

Report | Print

Courteous, and friendly, willing to take the time to find out just what you need and cane afford! Willing to go above and beyond for the customer! Make you feel like you're a part of the family! out just what you need and cane afford! Willing to go above and beyond for the customer! Make you feel like you're a part of the family! More

Report | Print

Everyone I talked with was very helpful. I will go back for sure. Salesman Quinton Lyons was very helpful with the whole process from s for sure. Salesman Quinton Lyons was very helpful with the whole process from s More

Report | Print