Elvis Gamez

I scheduled a repair due to a Kia recall. I arrived at 7:00am and after a wait, was told that the required part will need to be ordered and someone will contact me. It's been 2 weeks and no o I arrived at 7:00am and after a wait, was told that the required part will need to be ordered and someone will contact me. It's been 2 weeks and no one has called me. I even met Elvis Gamez, service manager while waiting. He gave me his card and told me to call/text him. I did but he never responded at all. Terrible customer service!!! More

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quick , patient, and tries to get best offer to benefit your situation but more importantly willing to help out customers having great service your situation but more importantly willing to help out customers having great service More

by sawyerjoshua085 Verified Customer Verified Customer

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****BEWARE**** I’ve been living a nightmare with this dealership since November 2023. They are completely ghosting my calls for the past month and a half and they still have my car. Nightmare began with dealership since November 2023. They are completely ghosting my calls for the past month and a half and they still have my car. Nightmare began with Eddy, my car was there for a month and he lied many times about when it will be done, turns out it was never even touched. I escalated the situation to Enrique and he’s lied to me as well and he’s the one who isn’t calling me back. I’ve even tried emailing his manager Elvis Gamez and of course no response. I’ve tried talking to the sales department, service department and finance department and nobody seems to be working. DO NOT buy your car from here, this dealership doesn’t care at all. More

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Agradecido y felicitar al Manager de Mitsubishi Alejandr Vera por su excelente atención personalizada y por Preocuparse por resaltar lo Mejor de su marca y su trabajo. Excelente profesional Vera por su excelente atención personalizada y por Preocuparse por resaltar lo Mejor de su marca y su trabajo. Excelente profesional More

by RULMEDINAM Verified Customer Verified Customer

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Great salesperson. Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there More

by tremayne22 Verified Customer Verified Customer

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Muy buen servicio lo reconiendo 100 por ciento, rapido servicio y eficaz y muy buen costumer services servicio y eficaz y muy buen costumer services More

by NEGRINMARLEN Verified Customer Verified Customer

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fast oil change good costomer service all the time next time my other car jep time my other car jep More

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My car has a safety recall and I was there 1 month ago. Dealer told me that they requested the parts to fix the problem BUT NOTHING. VERY DISAPPOINTED. TERRIBLE SERVICE Dealer told me that they requested the parts to fix the problem BUT NOTHING. VERY DISAPPOINTED. TERRIBLE SERVICE More

by RICARDOYANERSY Verified Customer Verified Customer

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Muy buen servicio la persona que que me atendio fue extraordinaria la verdad que estoy alegre del buen servicio. extraordinaria la verdad que estoy alegre del buen servicio. More

by BOLANCHO.14 Verified Customer Verified Customer

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Muy eficcientes me gusto el trato y son muy cumplidos me demoré como tres horas pero valió la pena demoré como tres horas pero valió la pena More

by johnaarguelles Verified Customer Verified Customer

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