Elvin Fermin
Elvin Fermin at Route 46 Chrysler Jeep Dodge
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Elvin Fermin

Sales Consultant

Route 46 Chrysler Jeep Dodge

1655 US-46
Little Falls, NJ 07424

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17 Reviews
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17 Reviews

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17 Reviews of Elvin Fermin

November 17, 2024

Dealership Rating
Employee Rating

HORRIBLE CAR LOT. ..The worse customer service sales and service.They sold me a car with engine troubles.Took them over 30days to do patch work after coperate got invol More

by FONZIE.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 18, 2024

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to hearing from you. Zah’Nasia White

October 07, 2023

Dealership Rating
Employee Rating

Terrible experience. I’ll elaborate. I called at 2pm today and gave the sales guy The two car SKUs. He asked what time I planned on coming in. I told him 5 o’clock. I sho More

by albertrapoport
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hector Colon

Oct 09, 2023

Route 46 Chrysler Jeep Dodge responded

Albert, Please allow us to apologize for the negative experience you have had. Please reach out to me at jamie@route46autos.com to further discuss this. I look forward to speaking with you. Jamie Rusignuolo

October 28, 2022

Dealership Rating
Employee Rating

Stay away no communication manager would not even listen to complaint threatened me and hung up More

by Cathyraf
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Cauly Chak

Oct 31, 2022

Route 46 Chrysler Jeep Dodge responded

Cathy, I apologize for your experience. Please contact me Kristen Burns at kburns@route46autos.com if you wish to discuss this matter further. Thank you.

June 14, 2022

Dealership Rating
Employee Rating

Nice dealership no communication with customer called multiple times on called when my vehicle was ready the first time and 2 days later had to bring it back More

by ekouts23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2022

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

June 13, 2022

Dealership Rating
Employee Rating

the lady who took care of me did excellent, explaining me in detail with patience and very nice, i was very aware of everything I was explaining to myself More

by sergiofh25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 star review. We look forward to seeing you again.

May 12, 2022

Dealership Rating
Employee Rating

Great service, highly recommend this location, fast service, friendly staff and great experience. I will definitely visit again. More

by Gisela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a postive service review and recommending us to your friends and family. We look forward to seeing you again.

May 10, 2022

Dealership Rating
Employee Rating

Easy to get an appointment for service, the service written Knew exactly what to do to my vehicle, I got my vehicle back same day and working perfectly. More

by migueldelvalle655
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 11, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave our service team a 5 Star Review. We appreciate hearing great things from their customers.

May 11, 2022

migueldelvalle655 responded

Thanks for contacting me, keep the good work.

May 03, 2022

Dealership Rating
Employee Rating

good service fast delivery very profesinaltimely services they explained thinks need to be fix and give you very explainable thinks need to be done More

by johnjoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carvin Flores, Eric Inoa

May 04, 2022

Route 46 Chrysler Jeep Dodge responded

John, we are happy to hear our service team provided you with an excellent experience. We look forward to seeing you for your next service visit.

April 21, 2022

Dealership Rating
Employee Rating

Sales department is the BEST! !! Especially my salesman Elvin and the sales manager Mike Markoski More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Route 46 Chrysler Jeep Dodge responded

Luis, we are so happy to hear our sales department provided you with a 5 Star experience. It was a pleasure serving you as a customer.

April 14, 2022

Dealership Rating
Employee Rating

Great service, didn’t have no complaints on the store service. My sales rep was great More

by JOSE142004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Markoski, Cauly Chak

Apr 14, 2022

Route 46 Chrysler Jeep Dodge responded

Jose, thank you for taking the time to leave a 5 Star Review. It was a pleasure serving you as a customer.

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