Elmore Smith

My interaction with Elmore Smith "Smitty" was unpleasant and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart t and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart the car in order to "accurately" assess it. He wanted to leave my car and "trust him" to deal with the insurance company. Auto dealers are not known to be reputable but the body shops take those reputations and drag in the sewer. The dealership acts like they are the only dealers in the area. More

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Took a pre-owned Honda I bought elsewhere here for work on pre-existing damage that was unknown to me at the time of purchase. I knew the possibility they would find more damage but not that they would cau on pre-existing damage that was unknown to me at the time of purchase. I knew the possibility they would find more damage but not that they would cause damage. I asked them to fix the damage they caused and they were very aggressive and dismissive. They have not replied to the emails I sent asking them to point out where I bear responsibility for the additional damage they caused. I am now faced with additional costs to fix their negligence. The team was very rude and I would not recommend them. More

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Service was done correctly. Although I had to wait a longer time than expected. But to expected on a warranty job Although I had to wait a longer time than expected. But to expected on a warranty job More

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