Ellis Adams

Service is good but parts mark up on air filters is wrong to much mark up to much mark up More

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Good service, no problems, a little pricey but that is the world in which we live. the world in which we live. More

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I have moved to Texas, I hope I can find a dealership as fantastic as Parks has been for the last six years. Tera my main contact has been excellent in ever way. Thank you all for fantastic service. Penny J fantastic as Parks has been for the last six years. Tera my main contact has been excellent in ever way. Thank you all for fantastic service. Penny Joyce More

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The dealership was very neat and clean. The sales people were friendly and well-dressed. The sales people were friendly and well-dressed. More

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Dominic has been a very good service advisor and is top notch when it comes to arranging service and communicating throughout the appointment notch when it comes to arranging service and communicating throughout the appointment More

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Thank you, Corey! You are awesome! You are my service advisor of choice, you always go the extra mile. You are awesome! You are my service advisor of choice, you always go the extra mile. More

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Best experience that I ever went thru,. Every person involved with the service on my vehicle, seemed to make sure I was well satisfied..I have gone to the next level and looked into employm Every person involved with the service on my vehicle, seemed to make sure I was well satisfied..I have gone to the next level and looked into employment More

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I just had to share my recent experience with you all! I had left a negative comment here before, but I have to say, the level of service and care I received from the team has completely turned me around. I had left a negative comment here before, but I have to say, the level of service and care I received from the team has completely turned me around. Not only did they fix the issue I had, but they went above and beyond to make things right and ensure I was happy with the outcome. I have to give a special shoutout to the service manager, Destin - this guy truly values loyalty and the satisfaction of Ford/Lincoln customers. I really appreciate how empathetic and attentive the team was to my concerns - it really speaks volumes about the quality of service you can expect from this place. Thank you so much! More

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Exceptional Service at Parks Ford of Wesley Chapel! On June 30th 2023, I purchased a Ford F250 to tow a 37’ RV camper. My wife and I decided to live full-time in the RV camper and the F250 truck was c On June 30th 2023, I purchased a Ford F250 to tow a 37’ RV camper. My wife and I decided to live full-time in the RV camper and the F250 truck was critical to handle the towing requirement safely. Shortly after completing the purchase, we were devastated to learn Ford issued a recall in August for the left rear axle of the truck. Initially, Ford stated the parts would not be available until 1Q24 which would prevent us from living our dream. We are so grateful to the Parks Ford of Wesley Chapel team who stepped in to coordinate with Ford Corporation and get the parts expedited much sooner than was stated. A special thanks goes to: Ellis Adam - Parts and Service Director, Jeff Wilder - Parts Manager, Destin Laquerre – Service Manager, David Hoff – Shop Foreman, Tara Dyal – Service Advisor, and Tanner Bianchi – Product Consultant. We were very impressed with the level of personal commitment and service we received at Parks Ford. From the moment I called to explain our concerns and how the recall impacted our life plans, every staff member was friendly, helpful, and showed a dedicated commitment uncommon in most dealerships to solve our dilemma. When I brought my vehicle in for the repair, I was greeted promptly by EVERY TEAM member at 7:30 AM in the morning. The team assured me special care would be provided including oversight of the repair by David the Shop Foreman. Overall, we were extremely impressed with the special care we received at Parks Ford. The staff was friendly, helpful, and efficient. They made the recall process easy and stress-free. Anyone looking to purchase a Ford product or have their vehicle serviced would do well to contact Parks Ford for their needs. I strongly recommend Parks Ford to anyone looking for a reliable and trustworthy auto dealership… be sure to ask for Tanner Bianch on the Sales team or Destin Laquerre in Service to get the special care you deserve! Sincerely, Dale Gordon More

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Great work in a timely manner staff were all very professional especially Tara who handled my vehicle maintenance needs. professional especially Tara who handled my vehicle maintenance needs. More

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