Elliott Robinson

I purchased a beautiful red Mazda Cx5 from Heritage Mazda online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with R online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with Russ the Sales Manager and Dyvon. Dyvon was amazing! He was patient, willing to cooperate, and had a really good attitude. Russ wasn't bad but I deducted a star because on the final negotiations when I spoke to the Finance Manager Elliot I was charged $1,000 extra. Elliot told Russ and Russ said, that was a "mistake" he thought I purchased an additional warranty?? That's an unacceptable mistake in my opinion. Also many times when I called I would get call backs that were 45 min. to 2.5 hours later - except for Dyvon he would respond quickly. Overall I'd do business with them again just cautiously. More

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I highly recommend buying your next Mazda from Heritage Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. Yo Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. You both made the process go smoothly. Awesome job! More

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James showed amazing service, giving us his best opinions and numbers for financing. Also was confident in his work! and numbers for financing. Also was confident in his work! More

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Heritage Mazda is a great family owned dealership who values loyalty. This is my second car with them and I will continue my business here. Everyone I’ve worked with has been helpful! values loyalty. This is my second car with them and I will continue my business here. Everyone I’ve worked with has been helpful! More

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