Ellen Song
Ellen Song at Plaza Honda

Ellen Song

Client Advisor

Plaza Honda

2722 Nostrand Avenue
Brooklyn, NY 11210

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14 Reviews
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14 Reviews

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14 Reviews of Ellen Song

March 01, 2018

Dealership Rating
Employee Rating

Misunderstanding she is great i Ve going there so far since my first car .2016 and she always treated me very welcome and honest and warm person .i recommend here to all that see h More

by Aocasio39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2018

Plaza Honda responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear Ellen treated you with courteous and helpful customer service. Please keep us in mind for your future auto needs as our team is always here to assist you.

July 13, 2017

Dealership Rating
Employee Rating

fantastic i had a wonderful experience with Ellen and dwayne really worked with me to the best of their ability I had a terrible situation and they both came to More

by Shanna Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2017

Dealership Rating
Employee Rating

Professional Ellen was very professional we went on a test drive we felt very comfortable the dealership worked with us on the payment everything was nice and s More

by David from brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2017

Plaza Honda responded

We truly appreciate you visiting us and we are very happy to know that you will be returning in the future. Feel free to stop by or contact us if you need anything else.

December 31, 2016

Dealership Rating
Employee Rating

Pleasure to deal with I purchased a new car (the second card I've bought from them) for the price I wasn't able to get at another Brooklyn dealership. The sales representat More

by repeatedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2017

Plaza Honda responded

We sincerely appreciate your loyalty! Feel free to stop by or contact us if you need anything else.

August 09, 2016

Dealership Rating
Employee Rating

My experience was great as usual I gave the rate that I did because there has never been a time that I have been to Plaza Honda and did not receive professional care More

by Kim3679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kline

July 25, 2016

Dealership Rating
Employee Rating

Excellent service.mrs song was extremely nice and helpful Great people.everything went smooth and fast.they had the car I wanted.very satisfied with Honda.great cars with great value.i will recommend Honda au More

by Lilstan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2016

Dealership Rating
Employee Rating

i had a good expereince I recommend this dealership, I would like to refinance my vehicle. they give me three options and the saleswoman help me choose a classic vehicle More

by Jovette1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 04, 2016

Dealership Rating
Employee Rating

My overall experience was RELAXED AND SATISFIED! EXCELLENT! Ellen Song, our salesperson, was wonderful! She was not overbearing or anxious to make the sale. It made me feel relaxed and my husband less anxious More

by Jannet Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: IGOR; KEVIN KLEIN

February 27, 2016

Dealership Rating

unpleasant I just got a new car there and wanted to cancel the extended service warranty. The financial manager Kevin didn't even try to help me. He cursed me ou More

by CalvinC
Recommend Dealer
No

Other Employees Tagged: kevin klein

Apr 15, 2016

Plaza Honda responded

Hi Calvin, we spoke to our manager Phil, who assured us that he walked you through any remaining questions you had about your extended warranty. We apologize for any inconvenience you may have experienced. Customer service is a high priority for our dealership. Please feel free to contact our Plaza Honda manager, Phil, if you have any questions or concerns.

February 24, 2016

Dealership Rating
Employee Rating

WORST EXPERIENCE EVER The financial manger Kevin Weeks did not inform me of the extended warranty charges on my contract. When I asked him about the extra charges, he was More

by WAIYEE88
Recommend Dealer
No

Other Employees Tagged: Kevin Weeks

Mar 10, 2016

Plaza Honda responded

Please accept our sincere apologies for not explaining about the extended warranty. We hope you'll give us a chance to restore your faith in our company by telling us more about your specific situation so that we can work towards a resolution. Please fill out our customer feedback form at: http://www.plazaautomall.com/customer-feedback

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