Elizabeth Brockland | Page 2

I had a very good buying experience at Bob Brockland GMC in Columbia . IL thanks to Tom (Mo) Suarez and Brent Ward. I traded a 2023 Yukon for a new 2025 model and am very pleased with the deal. Tom was ve in Columbia . IL thanks to Tom (Mo) Suarez and Brent Ward. I traded a 2023 Yukon for a new 2025 model and am very pleased with the deal. Tom was very helpful woth no high pressure tactics as was Brent Ward. More

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Well here’s the review that you guys wanted… I purchased a 2019 ford expedition from them 2 weeks ago. Not one day later did the whole heating pump assembly go out causing my car to overheat going to Easter a 2019 ford expedition from them 2 weeks ago. Not one day later did the whole heating pump assembly go out causing my car to overheat going to Easter dinner. Not only did they blow us off but we know they knew about the damage before selling. It was leaking coolant all over the place. They are a scummy dealership with even worse workers, very lazy and like to toss you around. They gloat about being a family dealership and an upstanding and fair dealership, where was any of this???? Took hours to buy the car, and their excuse for not paying up is that we didn't bring it to them. I'm sorry are you guys stupid, it was Easter sunday smooth brains. Why would we tow the car to a mechanic that either doesn't know what he is doing or he lied. Seems like the other comments for service speak for themselves. Never buy from here, do not service here, don't do your business with them. Saved for 5 years just for them to screw me. Thank the finance guy for that and there geriatric owner, scummy people over there. Mo the salesman was very nice, if I were him I'd look elsewhere. This was absolutely ridiculous.. More

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Brockland is dealer that can be trusted to do right by their customers. Highly recommend! their customers. Highly recommend! More

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Could have got a little better deal but it's fine. I wish they could have taken a little more off the price. I wish they could have taken a little more off the price. More

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This is our second new car purchase from Brockland. Excellent follow up on all my questions. I highly recommend them. Excellent follow up on all my questions. I highly recommend them. More

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Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible. More

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