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Elisha Lone
Elisha Lone at Gordie Boucher Ford Lincoln of Janesville
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Elisha Lone

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.7
558 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

English English

4.7

558 Reviews

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558 Reviews of Elisha Lone

November 11, 2024

Dealership Rating
Employee Rating

Elisha is an amazing Service Advisor who always takes care of her customers. I truly appreciate her. More

by FLYBOYATJVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Elisha and our service team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

October 19, 2024

Dealership Rating
Employee Rating

Everyone has been always nice and great to work with. The technicians are very thorough and I love that I get a video walk through after the oils change. More

by Kim Overland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Kim, for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

October 17, 2024

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Employee Rating

I purchased tires for my car, was treated very well and the work was done quickly More

by raclapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Hanthorn

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Oct 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

October 13, 2024

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Employee Rating

I scheduled an oil change and rear lift gate latch repair online. I dropped vehicle off at 1pm. I phoned service at 5:25 pm because I never got a call or any info stating vehicle would be kept overnight. Se More

by VINO31991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Beran

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Oct 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

October 13, 2024

Dealership Rating
Employee Rating

I scheduled an oil change and rear lift gate latch repair online. I dropped vehicle off at 1pm. I phoned service at 5:25 pm because I never got a call or any info stating vehicle would be kept overnight. Se More

by VINO31991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Beran

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Oct 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins Service Manager 608-754-5511

October 06, 2024

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Employee Rating

This dealership is rated very high in my opinion. Been buying cars from them since 1989. Will be back again More

by WILLIAMMOSKALUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Randy Seichter, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose

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Oct 07, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

September 17, 2024

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Employee Rating

Good service friendly staff clean waiting area work done on time solved all issues recommend to anyone More

by BILLDECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Jeffrey Beran

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Sep 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bill, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

September 11, 2024

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Employee Rating

In the past I’ve had a few issues with some of the Service guys, but Dakota was great and I will definitely go to him for all of my service needs. More

by SCOTT-PENNYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Randy Seichter, Dakota Schmaling

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Sep 12, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Scott, Thank you for your business and this review. We're happy to hear Dakota and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

August 31, 2024

Dealership Rating
Employee Rating

Gordie Boucher has always acted promptly when something's happened to my 2004 Ford Ranger More

by rsborman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 31, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

August 31, 2024

Dealership Rating
Employee Rating

Alicia and the Gordie Boucher staff did an awesome job. I very much appreciated the shuttle service. More

by kaptnyager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Dakota Schmaling

Report | Print
Sep 02, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Elisha and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

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