Eliana Castillo
Internet Sales
Jim Falk Lexus of Beverly Hills
9230 Wilshire Blvd
Beverly Hills, CA 90212
Dealership Experience
1 yr
Languages Spoken
English
Spanish
15 Reviews
Write a Review15 Reviews of Eliana Castillo
November 15, 2024
This dealership really did a wonderful job of making things go so smoothly. I purchased a vehicle from out of state and Aaron and his team were nothing short of amazing through the entire process! I am things go so smoothly. I purchased a vehicle from out of state and Aaron and his team were nothing short of amazing through the entire process! I am a first time Lexus owner and they were knowledgeable and kind to ensure I made the right decision. Definitely recommend! More
Other Employees Tagged: Aaron
October 25, 2024
Eliana did a great job sharing the benefits and features of the vehicle and she did not make us feel pressured to purchase. The finance person I felt joked around a bit too much and made a lot of errors th of the vehicle and she did not make us feel pressured to purchase. The finance person I felt joked around a bit too much and made a lot of errors that caused me one too many back and forth trips to the dealership. More
September 02, 2024
This was my first time to purchase a car online, even from a state across the country from me, It took a little longer than I wanted but wasn't bad. The sales woman, Ms Castillo was always available to a from a state across the country from me, It took a little longer than I wanted but wasn't bad. The sales woman, Ms Castillo was always available to answer any questions. More
August 31, 2024
What a wonderful car buying experience! This is the place to buy a car. I highly recommend this dealership, John, the manager, and sales rep, Eliana, to anyone who want to buy a next Lexus. This is the place to buy a car. I highly recommend this dealership, John, the manager, and sales rep, Eliana, to anyone who want to buy a next Lexus. More
Other Employees Tagged: John Kim , None
August 17, 2024
Swan was an amazing salesman. The fleet manager Mr. Soo Kim did an amazing job making my experience here at lexus comfortable, easy, and memorable. He was very patient with us and The fleet manager Mr. Soo Kim did an amazing job making my experience here at lexus comfortable, easy, and memorable. He was very patient with us and explained the vehicles we were interested in with there options and features. I will be doing business here again. I’m highly satisfied with his service Thank you for having a such a wonderful employee 😊 More
Other Employees Tagged: Brandon Freyre, Jayme Gallante, Catalin Brais, Emma Hall , Lanndon Christensen
August 03, 2024
I was able to purchase the car I was searching for over the phone, never going in. I am in Alabama and have never bought a car this way. Eliana Castillo and Catherine were great. I haven't finalized the sa the phone, never going in. I am in Alabama and have never bought a car this way. Eliana Castillo and Catherine were great. I haven't finalized the sale yet, but so far so good. More
Other Employees Tagged: Catherine Mejia
August 02, 2024
My sales associate Eliana Castillo is outstanding. She is an asset to Lexus and should be recognized as such! She is an asset to Lexus and should be recognized as such! More
Other Employees Tagged: Eddy Chavarria
July 27, 2024
The staff and Manager were extremely helpful and they accommodate my needs and was willing to go extra mile for me accommodate my needs and was willing to go extra mile for me More
Other Employees Tagged: John Kim, Elideth Carbajal
May 27, 2024
I loved my experience buying my new 2025 NX 250. I came here 20 years ago to purchase my 2004 Lexus RX 330, and I knew they would care for me when purchasing my new vehicle. Eliana and Yuman were am I came here 20 years ago to purchase my 2004 Lexus RX 330, and I knew they would care for me when purchasing my new vehicle. Eliana and Yuman were amazing internet salespeople, and Omar was the best sales manager. They all worked as a team to make my car-buying experience as pleasant as possible. I am so happy with my new Lexus and would recommend that you go to them first! Will bring both of my cars to get serviced here as well :) More
Other Employees Tagged: Yuwan Kariyawasam, Omar Salgado, Sales Manager