Eli Guevara

My Wife and I came in to talk to Eli Guevara about your Mercedes Sprinter line. Eli was both professional and personal in taking care of us. I appreciated his patience and willingness to go the extra mile Mercedes Sprinter line. Eli was both professional and personal in taking care of us. I appreciated his patience and willingness to go the extra mile for us. He was able to explain all aspects of the Sprinter lineup. Would highly recommend him for anyone looking for a new Sprinter. He had great followup via email as well. Thank you ELI so much !!!!! More

Report | Print

We bought our sprinter van sight unseen from M-B of Salem because we had a plan to have it built into a camper in Portland OR. Eli and Brian were our "point people" at M-B of Salem and they did an awesome jo because we had a plan to have it built into a camper in Portland OR. Eli and Brian were our "point people" at M-B of Salem and they did an awesome job of keeping us informed of the process, getting us updates, and arranging to get the van to the camper van builders. They were totally professional, great communicators, and made the across the country purchase VERY comfortable. I would most HIGHLY recommend Eli and Brian to any future purchaser!!! More

by TRACY30 Verified Customer Verified Customer

Report | Print

I bought a couple of cars through the Skyline Mercedes dealership. They were extremely helpful in selecting the car that fit my needs. Very courteous and friendly. My experience was delightful. I highly r dealership. They were extremely helpful in selecting the car that fit my needs. Very courteous and friendly. My experience was delightful. I highly recommend them More

by PFERDER Verified Customer Verified Customer

Report | Print

Very good and smooth process. Communication was timely and clear. The dealership and all personnel seemed excellent. Communication was timely and clear. The dealership and all personnel seemed excellent. More

by CHRIS.HALE Verified Customer Verified Customer

Report | Print

They made themselves available to us throughout the process of purchase in a timely manner. process of purchase in a timely manner. More

by dkwoelfle Verified Customer Verified Customer

Report | Print

Eli and Brian were amazing to work with while buying my Sprinter van. Both of them were very professional and answered all my questions. Amazing guys! Sprinter van. Both of them were very professional and answered all my questions. Amazing guys! More

Report | Print

Responsive and friendly. Took 3 try’s to fix my issue though but eventually got it, on my schedule! Took 3 try’s to fix my issue though but eventually got it, on my schedule! More

by JTPOTT11 Verified Customer Verified Customer

Report | Print

I just purchased a Sprinter passenger van, my first Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. More

Report | Print

Great experience- look forward to returning in the future for next Mercedes Benz. Thank you Brian and team for next Mercedes Benz. Thank you Brian and team More

by JONPALMER3 Verified Customer Verified Customer

Report | Print

I am very disappointed with the service at Mercedes. Compared to Toyota, the experience has been frustrating. Scheduling an appointment with Mercedes takes two months, whereas Toyota can provide the sam Compared to Toyota, the experience has been frustrating. Scheduling an appointment with Mercedes takes two months, whereas Toyota can provide the same service in just two days. Toyota offers 36 months of free oil changes, but despite being promised the same when I bought my Mercedes, I have to pay for oil changes and inspections. Additionally, the prices for these services are significantly higher compared to other companies that offer them for free for a couple of years. Given the number of cars Mercedes sells, it’s surprising they haven’t increased their service capacity. Waiting two months for service is unacceptable, and I was not informed that I would need to schedule my appointment so far in advance. Overall, the service at Mercedes falls far short of my expectations, especially when compared to the excellent service at Toyota. I hope this feedback leads to some changes, but as it stands, the service was not what I expected. I will be sharing my experience with my friends. More

by LEONIDIONIN Verified Customer Verified Customer

Report | Print