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Eli Cid
Eli Cid at Camelback Toyota
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Eli Cid

Internet Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.3
26 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

12 yrs, 2 mos

4.3

26 Reviews

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26 Reviews of Eli Cid

February 21, 2025

Dealership Rating
Employee Rating

Caleb was and is amazing he changed me and my children’s life I pray he never leaves camelback Toyato More

by brookiewinston7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Caleb Johnson, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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February 15, 2025

Dealership Rating
Employee Rating

Overall, I am not happy with Camelback Toyota. So far, one dept doesn't seem to know what the other is doing. I was incorrectly charged for the service I received. Originally, the service document More

by gleden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 17, 2025

Camelback Toyota responded

We understand how important clear communication is, and we're sorry to hear that there was a breakdown in that area between our departments. We want to make sure this gets addressed for you, and we recommend reaching out to Jimmy, our Service Manager, at cbtservice@vtaig.com to look into this further.

November 26, 2024

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Employee Rating

Truly helpful. Kind staff and lots of amenities while you wait for your new treasure, your new Toyota! More

by JEFF.THUERAUF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Ryan Chan

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Nov 27, 2024

Camelback Toyota responded

Thanks, Jeff! We're thrilled to hear you had a great experience with our team. We strive to make your time with us enjoyable, and it’s fantastic to know you appreciated the amenities. Enjoy your new Toyota!

October 19, 2024

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Employee Rating

I got a 2020 camry drive it for 2 weeks steering wheel was shaking they say was nothing I take back again finely cut the rotors but they didn't want to change the pads 40% life left ...and they didn't dis More

by Jose Navarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mayra Flores, Antonio Flores, Larry Ajayi, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Oct 24, 2024

Camelback Toyota responded

Jose, we understand how concerning it can be when issues arise with your vehicle, and we appreciate your patience throughout this process. We aim to provide thorough and professional service to all our customers, and it's disappointing to hear that we fell short in your case. We want to ensure your concerns are addressed properly. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

Oct 22, 2024

Jose Navarro responded

I talk to several employees nobody wanted to do nothing....i talk to corporate 3 times nobody wanted to do nothing ..we are just a pot of gold..be responsible for what you sale...60 dls brake pads they refused to replace I waisted my time talk to 2 many employees not again

October 01, 2024

Dealership Rating
Employee Rating

Great service Great customer service thank you so much I highly recommend attention to detail More

by franks1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Oct 02, 2024

Camelback Toyota responded

Thanks, Frank! We’re thrilled to hear you enjoyed our service and appreciated the attention to detail. Your recommendation means a lot to us. We look forward to serving you again!

August 31, 2024

Dealership Rating
Employee Rating

My service advisor was very nice and informative. Camelback Toyota always has great customer service when we visit. More

by V. Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Tommasino, Lon Nguyen, and JD in Finance

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August 07, 2024

Dealership Rating
Employee Rating

They were all very nice and have very good customer service with everyone and very cool More

by AUSTINGRAVES324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Jim Dinwid, Lou Alsaadi, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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July 24, 2024

Dealership Rating
Employee Rating

Did a great job explaining everything was a great help and had very amazing service. More

by MLIZETH749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: chris

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Jul 30, 2024

Camelback Toyota responded

Thank you for the wonderful review! We’re thrilled to hear that you found the explanation clear and the service amazing. Providing excellent support is our top priority, and we’re glad it showed. If you need any further assistance, don’t hesitate to reach out!

June 25, 2024

Dealership Rating
Employee Rating

The oil change was done in a very timely matter. I will bring my car back again for another oil change More

by michaelmay1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

Report | Print

June 16, 2024

Dealership Rating
Employee Rating

They are friendly and took care of me and the job was faster then they told me it would take with my Tacoma recall and service. More

by GARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Moore

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Jun 17, 2024

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with us during your Tacoma's recall and service. Providing efficient and friendly service is always our goal, and we're glad we could exceed your expectations in terms of timing. We appreciate your trust in us to handle your vehicle's needs promptly and effectively. If you have any more questions or need further assistance in the future, please feel free to reach out. We look forward to serving you again at Camelback Toyota!

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