Eli Casarotto

This is our 4th time working with Michael and he is absolutely the best Audi Sales Specialist we've ever worked with-every time we have worked with him. He is quick to respond, proactive, an excellent absolutely the best Audi Sales Specialist we've ever worked with-every time we have worked with him. He is quick to respond, proactive, an excellent problem solver, organized, professional, exceptional great to be around, work with and converse with. Michael is also an expert on the brand, he knows our vehicles inside and out and always is available and quick to assist if we have questions or concerns with our Audi's'. Michael has worked very hard with every transaction we have had with him to meet our needs and give us the best possible and fair deal on not only the purchase but also on our trades which have all been purchased from him. His lifecycle of the sale skills are excellent, he follows up proactively both before a deal is closed, during and after to make sure we are comfortable and to address any questions we have. It is always a please doing business with Audio Flatirons, especially with Michael being there for us, doing an exception job for us consistently, communicating throughout the entire process-and treating us not only fair, but with a genuine element of care for us and our needs and will go above and bey0nd to meet and exceed those needs. Michael is a stand up, honest and real individual and does not play games-he is honest and I trust him with our business and have never felt slighted or distrustful of his expertise or guidance. I believe that Michael is the best Audi Sales Expert in the dealership-and absolutely the best out of any other Audi Dealership I have worked through prior to moving over to Audi Flatirons. He is phenomenal and as long as he sticks around at Audi Flatirons we will continue to only work with him on our Audi purchases because we trust him with our business and he genuinely cares about the quality of service he delivers and meeting and exceeding his customer's needs consistently. Also, a shout out to Parker Jacobs, he's my man in service and is fantastic to work with and also does a great job and provides top notch service to us in the service department. More

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The service manager is completely useless. Ignored another dealerships recommendation for the vehicle to drive appropriately and safely. Ignored another dealerships recommendation for the vehicle to drive appropriately and safely. More

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