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Ekaterina Espinosa

Overview Reviews (346) Inventory (240)

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Ekaterina Espinosa

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

346 Reviews

Overview Reviews (346) Inventory (240)

5.0

346 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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346 Reviews of Ekaterina Espinosa

December 20, 2025

Dealership Rating

Employee Rating

Easy to schedule an appointment, courteous and efficient staff. Service was quick, report was great! staff. Service was quick, report was great! More

by dale

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 22, 2025 -

Lester Glenn Subaru responded

Hi dale, Thanks for sharing your experience! It is great to hear that scheduling was easy and that the team provided courteous, efficient, and quick service. We’re glad the service report met your expectations and appreciate you trusting us! Happy Driving, The Lester Glenn Subaru Team

December 18, 2025

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Employee Rating

Great service, Ekaterina is amazing, but the prices are a bit too high. but overall, very good. bit too high. but overall, very good. More

by MPERONE49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2025 -

Lester Glenn Subaru responded

Hi MPERONE49, Thanks for sharing your experience! We’re thrilled to hear that Ekaterina provided amazing service and made your visit a positive one. We also appreciate your feedback on pricing and are always looking for ways to stay competitive while providing top-notch service! Happy Driving, The Lester Glenn Subaru Team

December 17, 2025

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Employee Rating

I’ve been a Lester Glenn Subaru customer for years and my family has bought from Lester Glenn for years. They and Nicole are simply the best!! family has bought from Lester Glenn for years. They and Nicole are simply the best!! More

by CHIEF6200

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Nicole Damiano, Keith Conroy, Eric Senatore, Kathy Wilson

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Dec 18, 2025 -

Lester Glenn Subaru responded

Hi CHIEF6200, Thanks for sharing your experience! We’re so happy to hear that you and your family have trusted us for years. It’s wonderful to know that Nicole and the team continue to provide exceptional service that keeps you coming back. Your loyalty and kind words mean a lot to us! Happy Driving, The Lester Glenn Subaru Team

December 16, 2025

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Employee Rating

Everyone is always very attentive and understanding. They are all very professional and the popcorn is a big plus. They are all very professional and the popcorn is a big plus. More

by LOULABRUNDA5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Conroy, Anthony Jones-Rulli

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Dec 18, 2025 -

Lester Glenn Subaru responded

Hi LOULABRUNDA5, Thanks for sharing your experience! We’re so glad our team made you feel welcome and well taken care of. And we couldn’t agree more, the popcorn is a nice little treat while you wait! Happy Driving, The Lester Glenn Subaru Team

December 13, 2025

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Employee Rating

Servicing my Legacy is always a pleasure at Lester Glenn. The work is stellar and the customer service superb. Kudos to Ekaterina Espinosa and Kerry Monica! The work is stellar and the customer service superb. Kudos to Ekaterina Espinosa and Kerry Monica! More

by GENE.SMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Anthony Jones-Rulli

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Dec 17, 2025 -

Lester Glenn Subaru responded

Hi GENE.SMITH, Thanks for sharing your experience! We’re thrilled to hear that servicing your Legacy at Lester Glenn continues to be a pleasure. Ekaterina and Kerry will be happy to know their efforts made such a positive impact. Stellar work and superb service are exactly what we aim to provide! Happy Driving, The Lester Glenn Subaru Team

December 12, 2025

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Employee Rating

The staff was Professional and courteous. Quality work was done. The waiting area was comfortable. Quality work was done. The waiting area was comfortable. More

by Jabq

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Conroy

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Dec 17, 2025 -

Lester Glenn Subaru responded

Hi Jabq, Thanks for sharing your experience! We’re thrilled to hear that our team provided professional and courteous service, and that you were pleased with the quality of work. It’s great to know our waiting area added to a comfortable visit as well. Happy Driving, The Lester Glenn Subaru Team

December 08, 2025

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Employee Rating

Everyone is so nice and friendly and knowledgable. Wonderful experience. Fixed my problem - no charge. Wonderful experience. Fixed my problem - no charge. More

by newmrssob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 17, 2025 -

Lester Glenn Subaru responded

Hi newmrssob, Thanks for sharing your experience! We’re thrilled to hear that our team was friendly, knowledgeable, and able to resolve your issue at no charge. Making sure every visit is a positive and helpful experience is what we strive for! Happy Driving, The Lester Glenn Subaru Team

December 05, 2025

Dealership Rating

Employee Rating

Service was great Service rep was friendly and knowledgeable Highly recommended dealership Keep up the great work knowledgeable Highly recommended dealership Keep up the great work More

by MMCD7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Senatore

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey MMCD7, Thanks for sharing your experience! We’re glad to hear that our service team provided friendly, knowledgeable support and that you had a great experience. We truly appreciate your recommendation and kind words! Happy Driving, The Lester Glenn Subaru Team

December 05, 2025

Dealership Rating

Employee Rating

The staff was very nice. Complimentary coffee/hot chocolate and popcorn were available. I had a very long wait (5 hours). Service did not initially diagnose issue and I wa Complimentary coffee/hot chocolate and popcorn were available. I had a very long wait (5 hours). Service did not initially diagnose issue and I was told to leave and come back if problem persisted. Not 2 blocks later, warning light came back on. Nicole told me to drive right back to dealership if warning came on again and leave car running. I immediately drove back and they diagnosed and fixed the problem. Also, waived diagnostic fee for inconvenience. . More

by POLICASTRO_ROSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey POLICASTRO_ROSE, Thanks for sharing your experience! We’re glad to hear that Nicole and the team were able to quickly address your concern and resolve the issue, even after the initial delay. It’s great that you felt supported throughout the process and appreciated the waived diagnostic fee! Happy Driving, The Lester Glenn Subaru Team

December 04, 2025

Dealership Rating

Employee Rating

Excellent service. Very prompt gave me options. Would highly recommend Keith and his team.to anyone needing service. Very prompt gave me options. Would highly recommend Keith and his team.to anyone needing service. More

by WALTT62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Conroy

Report | Print

Dec 09, 2025 -

Lester Glenn Subaru responded

Hey WALTT62, Thanks for sharing your experience! We’re thrilled to hear that Keith and his team provided excellent, prompt service and gave you helpful options. Your recommendation means a lot, and we’re glad we could make your visit a positive one! Happy Driving, The Lester Glenn Subaru Team

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