Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC
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Eiji Pollard

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
221 Reviews

Dealership Experience

19 yrs, 11 mos

4.8

221 Reviews

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221 Reviews of Eiji Pollard

November 17, 2024

Dealership Rating
Employee Rating

From start to finish I had a great experience. Treated well by all involved and love the truck. More

by BRIANBU3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Nov 18, 2024

Henry Brown Buick GMC responded

Thanks, Brian, for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 14, 2024

Dealership Rating
Employee Rating

Was an easy and clean process and Dwayne handled everything for me very nicely. I would definitely buy another vehicle there. More

by JOHNWCOCHRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion

Nov 14, 2024

Henry Brown Buick GMC responded

Quality customer service is always our number one priority, and we're happy to hear Dwayne met your expectations. Thank you for choosing Henry Brown Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 07, 2024

Dealership Rating
Employee Rating

Best salesman in the state. This is the 7th vehicle we’ve purchased from Blake, he’s easy to deal with and knows how to take care of his customers. More

by CLYMTHS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with Blake. We're glad to hear he delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Dealership Rating
Employee Rating

Henry Brown Buick GMC has a great team for all your vehicle needs! Highly recommended. More

by SHANE5587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown, Dwayne Champion

Nov 06, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 26, 2024

Dealership Rating
Employee Rating

This transaction was not without flaws but Dwight took care of us every step of the way. More

by DANIELLESLEVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Henry Brown Buick GMC responded

Thank you so much for your kind words for Dewight, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 16, 2024

Dealership Rating
Employee Rating

Henry Brown is our family go to dealership. They always treat us good. I would not think of purchasing our private car or our company trucks anywhere else. xxxxxxto Ben and Todd for always maki More

by JFPAVING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Oct 17, 2024

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 14, 2024

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Employee Rating

HB has been our dealership of choice for many years, we have bought 3 cars here and had have the best of experiences. Top dollar for our trade and they do everything to make deals work! I could not be happ More

by ESTRADA143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean tinsley

Oct 14, 2024

Henry Brown Buick GMC responded

Estrada, It's great to hear that Eiji, Sean, and our team were able to help you out, again! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 29, 2024

Dealership Rating
Employee Rating

Extremely dissatisfied with the online representation of the vehicle. Truck was not detailed, tires were not even a matched set, the RR was new, and the other three were worn clear to the 5/32 wear bar. The More

by PRBOATDOCTOR
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jose Rodriguez

Oct 03, 2024

Henry Brown Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 28, 2024

Dealership Rating
Employee Rating

Zach is very helpful and friendly. He’s transparent with prices and options, also when we called in advance to see the vehicle (although it’s still going thru detailing), he’s been act More

by Cheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Baca

Sep 29, 2024

Henry Brown Buick GMC responded

We are so glad that we had the opportunity to work with you, and that Zach and Jeff could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 30, 2024

Dealership Rating
Employee Rating

The whole buying experience was great. The only thing I had a bad experience on was when I came to get the running boards installed. The truck never received a detail cleaning. There we More

by CHELLE157
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 30, 2024

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us, and we're sorry to hear that you didn't have a 5-star experience at our dealership. Please don't hesitate to reach out to us directly to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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