Eid Alkabouni

We worked through a lease broker and according to him Gaetano and his team at Lexus of Pembroke Pines worked diligently and promptly to get us the car we wanted at the price we wanted. For us, that is a Gaetano and his team at Lexus of Pembroke Pines worked diligently and promptly to get us the car we wanted at the price we wanted. For us, that is a win! More

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This is my second purchase in three years. They are efficient, responsive and they go out of their way to please the customer. They are efficient, responsive and they go out of their way to please the customer. More

by LAURITZHMILLS Verified Customer Verified Customer

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Couldn’t see the documents I was signing they were in the top of the desk. The man said sign here sign here. Etc. when finished I was handed a stick to Put into a computer to print out the documents. I e top of the desk. The man said sign here sign here. Etc. when finished I was handed a stick to Put into a computer to print out the documents. I explained I don’t have a computer but was told they don’t print them at the deskerdhip More

by MARCIA.S1520 Verified Customer Verified Customer

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Patrick has sold me my last 3 vehicles from Lexus and I would never go to anyone else as he is very thorough, honest and keeps everything black and white. His professionalism speaks volumes and It’s a leve would never go to anyone else as he is very thorough, honest and keeps everything black and white. His professionalism speaks volumes and It’s a level of customer service that is unmatched. I live in Gainesville Florida and choose to come back to this dealership only because of him which says enough. More

by GABRIEL1767 Verified Customer Verified Customer

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Wonderful place to shop and everyone there is nice. My second Lexus and I highly rate it an At My second Lexus and I highly rate it an At More

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Lexus of Pembroke Pines has great pricing, but it is their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, and that was only after NUMEROUS calls to the dealership. I finally had to call Lexus corporate. Now, I tried to use the coupon they gave me for free oil changes, and was told the coupons are not valid. I can’t use them. Really?? I had to drive to the dealership to find this out??? I’m DONE with Lexus of Pembroke Pines and most probably Lexus . I don’t need to be so annoyed. More

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Eid was absolutely incredible to work with! The whole time he was super helpful, friendly, and made me feel comfortable throughout the entire process. He took the time to really understand what The whole time he was super helpful, friendly, and made me feel comfortable throughout the entire process. He took the time to really understand what I was looking for and went out of the way to find my perfect car He explained everything clearly, answering all my questions, and making sure I felt confident about my decision. There was never any pressure which I greatly appreciated. This whole car buying experience was smooth and actually enjoyable thanks to Eid! If you’re looking for someone who truly cares and goes the extra mile, he is the one to see. I’m so happy with my new car and can’t recommend him enough! More

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I wanted to share my thoughts on my recent experience at Lexus of Pembroke Pines’s While I appreciate some positive aspects, there are areas where I feel my expectations were not met. 1. Financing Pr at Lexus of Pembroke Pines’s While I appreciate some positive aspects, there are areas where I feel my expectations were not met. 1. Financing Process: The handling of my financing felt unclear and incomplete. Specifically, the loan was not finalized, yet I was allowed to take possession of the vehicle without proper explanation of the next steps.”] This created uncertainty and concern on my part as a customer. 2. Communication: I felt that [describe any communication issues, e.g., “there was a lack of transparency regarding the loan status and my legal obligations.”] Clearer communication would have helped avoid confusion and frustration. 3. Resolution Support: When I attempted to address my concerns, I felt unsupported as I sought to cancel the deal due to the loan not being finalized.”] I would have appreciated more understanding and assistance in resolving the issue. I believe these areas are critical to ensuring customers feel confident and valued throughout the purchasing process. I would like to discuss this matter further. More

by LadySt Verified Customer Verified Customer

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Great,satisfied good customer service the staff finance was very great,until now I had nothing to regret to drive a Lexus NX250 was very great,until now I had nothing to regret to drive a Lexus NX250 More

by francktheo28 Verified Customer Verified Customer

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Eid stood out to me as being genuine and hard working, and helped lease a beautiful Is300 and helped lease a beautiful Is300 More

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