Eid Alkabouni

Lexus of Pembroke Pines has great pricing, but it is their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, and that was only after NUMEROUS calls to the dealership. I finally had to call Lexus corporate. Now, I tried to use the coupon they gave me for free oil changes, and was told the coupons are not valid. I can’t use them. Really?? I had to drive to the dealership to find this out??? I’m DONE with Lexus of Pembroke Pines and most probably Lexus . I don’t need to be so annoyed. More

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Eid was absolutely incredible to work with! The whole time he was super helpful, friendly, and made me feel comfortable throughout the entire process. He took the time to really understand what The whole time he was super helpful, friendly, and made me feel comfortable throughout the entire process. He took the time to really understand what I was looking for and went out of the way to find my perfect car He explained everything clearly, answering all my questions, and making sure I felt confident about my decision. There was never any pressure which I greatly appreciated. This whole car buying experience was smooth and actually enjoyable thanks to Eid! If you’re looking for someone who truly cares and goes the extra mile, he is the one to see. I’m so happy with my new car and can’t recommend him enough! More

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I wanted to share my thoughts on my recent experience at Lexus of Pembroke Pines’s While I appreciate some positive aspects, there are areas where I feel my expectations were not met. 1. Financing Pr at Lexus of Pembroke Pines’s While I appreciate some positive aspects, there are areas where I feel my expectations were not met. 1. Financing Process: The handling of my financing felt unclear and incomplete. Specifically, the loan was not finalized, yet I was allowed to take possession of the vehicle without proper explanation of the next steps.”] This created uncertainty and concern on my part as a customer. 2. Communication: I felt that [describe any communication issues, e.g., “there was a lack of transparency regarding the loan status and my legal obligations.”] Clearer communication would have helped avoid confusion and frustration. 3. Resolution Support: When I attempted to address my concerns, I felt unsupported as I sought to cancel the deal due to the loan not being finalized.”] I would have appreciated more understanding and assistance in resolving the issue. I believe these areas are critical to ensuring customers feel confident and valued throughout the purchasing process. I would like to discuss this matter further. More

by LadySt Verified Customer Verified Customer

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Great,satisfied good customer service the staff finance was very great,until now I had nothing to regret to drive a Lexus NX250 was very great,until now I had nothing to regret to drive a Lexus NX250 More

by francktheo28 Verified Customer Verified Customer

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Eid stood out to me as being genuine and hard working, and helped lease a beautiful Is300 and helped lease a beautiful Is300 More

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Eid took the time to listen and deliver excellent customer. I look forward to continue to work with him in the future. Thank you for all your help! customer. I look forward to continue to work with him in the future. Thank you for all your help! More

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Awesome and geniune salesman! he knew exactly what too do as well as where too guide us! he knew exactly what too do as well as where too guide us! More

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Eid was great from start to finish! Made things feel very comfortable throughout my whole visit at Lexus. Has even gone as far as checking up on service that I had scheduled to make su Made things feel very comfortable throughout my whole visit at Lexus. Has even gone as far as checking up on service that I had scheduled to make sure all was correct. Amazing guy. More

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Eid was an amazing sales rep. He wasn’t pushy at all and cared about my needs and concerns. He wasn’t pushy at all and cared about my needs and concerns. More

by lnc167@yahoo.com Verified Customer Verified Customer

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Very attentive, humble, and nice. He really work to get the best deal for you! He really work to get the best deal for you! More

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