Egor Butiugov
Egor Butiugov at Kelly Ford
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Egor Butiugov

Sales Consultant

Kelly Ford

4305 Pineda Cswy
Melbourne, FL 32940

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3 Reviews
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3 Reviews

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3 Reviews of Egor Butiugov

March 25, 2025

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Employee Rating

Finally someone listened and today I received $500 back from Kelly for under valuing my 30 day used car trade. No response on the $995 dealer fee refund though More

by DLROUSSEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Morton

March 10, 2025

Dealership Rating
Employee Rating

Well they honor their 30 day used car guarantee for trade on another used vehicle but they reduced my trake by $500 and charged me another dealer fee of $995 and that STINKS. I questioned their sale departm More

by DLROUSSEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Reggie Morton

Mar 10, 2025

Kelly Ford responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 321-504-8325, so that I can address your concerns. Sincerely yours, Boyd Morrow, General Sales Manager, Kelly Ford.

Mar 14, 2025

DLROUSSEL responded

I have reached out to both the general manager Boyd and salesperson Reggie about the above and only got a text from Boyd about used vehicle extended warrant and from Reggie about rescheduling smoke treatment but no one has answered the charges above about the price difference and the dealer fee. I guess they don't want to answer it. I will give them a few days until I contact the BBB and Florida state consumer agencies about this

February 08, 2025

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Employee Rating

Only does easy repairs to used vehicles. The tpms was on an after purchase I went to service dept within 3 days to see if they would fix and was advised that it was not authorized by sales More

by DLROUSSEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2025

Kelly Ford responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 760-718-9469, so that I can address your concerns. Sincerely yours, Jeremy Collins, , Kelly Ford, Fixed Operations Director.

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