Efrain Hidalgo
Efrain Hidalgo at Germain Mazda West

Efrain Hidalgo

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.9
18 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

18 Reviews

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18 Reviews of Efrain Hidalgo

August 02, 2025

Dealership Rating
Employee Rating

Good customer service, great communication. Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! More

by NUNAMTAM346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 27, 2025

Dealership Rating
Employee Rating

Everything was professional and l was kept informed. They all did a great job. Thank you More

by RANDGLUDWICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor O'Leary, Jolie Carroll

Jul 29, 2025

Germain Mazda West responded

Thanks for choosing Germain Mazda West and sharing your superb experience with our team!

July 21, 2025

Dealership Rating
Employee Rating

I always have the best experience at Germain Mazda West. They give great service and communication! More

by JCELLIOTT13
Recommend Dealer
Yes
Jul 22, 2025

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

July 13, 2025

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Employee Rating

Great service done in a timely manner. Took my car in for routine service and to investigate a clunking sound up front. They found that the bolts on the steering rack were loose. No add More

by gregory.s.blair
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jolie Carroll

Jul 14, 2025

Germain Mazda West responded

Gregory, we are happy to have earned your business! Thank you for choosing Germain Mazda West and for highlighting the great work of our team. See you next time!

July 06, 2025

Dealership Rating
Employee Rating

Pleasant staff, and they get you in and out in a timely manner. Would recommend More

by sdamm327
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Jul 07, 2025

Germain Mazda West responded

Thank you for recommending Germain Mazda West! Drive safe and take care!

July 05, 2025

Dealership Rating
Employee Rating

Outstanding Service. Never have I had service like this for my car always 1000% forom Ron. And staff More

by FXDRAGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Ramirez, Ron Pineda

Jul 07, 2025

Germain Mazda West responded

Thank you for your loyalty and confidence in Ron and the team! We are grateful for your business at Germain Mazda West and we hope to see you again down the road.

July 01, 2025

Dealership Rating
Employee Rating

Easy to schedule appointments. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. More

by SCLEVENGE
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Jul 02, 2025

Germain Mazda West responded

Thank you for sharing your experience! We're delighted to hear that our team at Germain Mazda West provided excellent customer service and a comfortable waiting area. We look forward to serving you again in the future!

July 01, 2025

Dealership Rating
Employee Rating

Great environment. Very satisfied with the service I have received at this point. Look forward to future experiences. More

by JLSHAH2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Germain Mazda West responded

Thank you for the positive feedback! We're happy to hear you're satisfied with your experience at Germain Mazda West. We look forward to serving you again in the future!

June 29, 2025

Dealership Rating
Employee Rating

Once the part was in stock, the replacement was surprisingly quick. I was expecting a day or two. More

by RONALDHILL
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

Jul 02, 2025

Germain Mazda West responded

We're happy to hear that your Germain Mazda West experience was a smooth success, Ronald! Safe travels!

June 28, 2025

Dealership Rating
Employee Rating

Very warm welcome and accommodating me as well. They offered free snacks and coffee while waiting for the service maintence done. Good Job! More

by JDEELANDERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Jul 01, 2025

Germain Mazda West responded

We're delighted to hear you felt welcomed and enjoyed the amenities at Germain Mazda West. Thanks for sharing your experience with us!

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