Efrain Eli Rodriguez
Efrain Eli Rodriguez at Shottenkirk Toyota Granbury
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Efrain Eli Rodriguez

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
58 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

58 Reviews

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58 Reviews of Efrain Eli Rodriguez

March 08, 2025

Dealership Rating
Employee Rating

Ely was so nice and made me an appt. They checked my car and let me know what I need to do and the cost I will be able to get these things done one by one More

by Elisagilbreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2025

Dealership Rating
Employee Rating

I love getting my car fixed up here; Eli is always so knowledgable! Will definitely be returning for service whenever my car needs service! More

by D.Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

Feb 24, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 29, 2025

Dealership Rating
Employee Rating

Excellent customer service that keeps you informed about your vehicle and the whole process. Definitely shows they care More

by mccown4144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 29, 2025

Dealership Rating
Employee Rating

Efri provided great customer service & guidance on scheduling vehicle maintenance for my white Toyota Tacoma More

by M
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 24, 2025

Dealership Rating
Employee Rating

Came in today (1/24) to service my car and received an outstanding service from Eli Rodriquez. He did a thorough job on my car and shared with me other issues that he noticed. I am very thankful that ass More

by amisogrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moriah Lennington

Jan 28, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 29, 2024

Dealership Rating
Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Employee Rating

Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More

by hegna001
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez

Oct 21, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 15, 2024

Dealership Rating
Employee Rating

Eli did a great job getting what I needed done and stayed in touch while I was waiting. More

by JBITTIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

October 04, 2024

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Employee Rating

I purchased my 2018 Tundra in May took it in for its first service on September 13th, I put less than 5000 miles on it. After the oil change and tire rotation I was informed that it needed front brakes More

by RPBELISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

October 03, 2024

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Employee Rating

I had my car washed after the planned maintenance and it came out looking much worse than it did when it went in. First off, for third time I've had it washed there it was not dried. Then the water drops More

by 75KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

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