Edwin Saint Louis | Page 2

Scheduled an appointment but wasn’t in system. Took a week to get car fixed. Kept getting ignored, they didn’t even know my car was there. I had to call several times and never was able to speak t Took a week to get car fixed. Kept getting ignored, they didn’t even know my car was there. I had to call several times and never was able to speak to my advisor. Has to speak to the manager and instead of correcting the advisor, he made excuses for him. Wasn’t made to feel as if I mattered. More

by Ayanna Verified Customer Verified Customer

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When trying to locate the issue kept us informed and also made us a list of other issues that we need to take care of in the future. Great service called when parts came in. And scheduled the appointment an made us a list of other issues that we need to take care of in the future. Great service called when parts came in. And scheduled the appointment and made repairs.. great attitude,!! a pleasure to deal with. More

by pjackson8 Verified Customer Verified Customer

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I was greeted at the door and taken care of. The office is neat and clean. The office is neat and clean. More

by Cheryl Huguley Verified Customer Verified Customer

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Service person is not trained to Hyndai's expectations. I had recieved information from Hyndai about Bluelink. Said dealer sevice personnel could help with app. He was not able to. Referred me to call Hy I had recieved information from Hyndai about Bluelink. Said dealer sevice personnel could help with app. He was not able to. Referred me to call Hyunda. More

by MEYERSLS75 Verified Customer Verified Customer

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Good job on servicing my car in a very timely manner. Thank you very much. Thank you very much. More

by ykhw59a Verified Customer Verified Customer

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I came in for an oil change and was given a 2 hour turnaround time. My car was done in an hour, great job! turnaround time. My car was done in an hour, great job! More

by Hanu44 Verified Customer Verified Customer

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The television in the waiting are was broken, I was there for 3 & 1/2 hours. My phone almost died & there were no chargers. 3 hours for a basic oil change. for 3 & 1/2 hours. My phone almost died & there were no chargers. 3 hours for a basic oil change. More

by Kemesha.jones@va.gov Verified Customer Verified Customer

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The reception was very good and it didn’t take long to service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . More

by bhu2025santafe Verified Customer Verified Customer

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We are very happy with this dealership. I had my first oil exchange etc. and it all went extremely well. Very friendly, courteous and fast. I had my first oil exchange etc. and it all went extremely well. Very friendly, courteous and fast. More

by ghernac Verified Customer Verified Customer

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My service advisor is great. However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new a However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new ac compressor replacement for $3500! No thanks. Got it done for under $1000. That's with a oem compressor replacement. More

by RICK2801 Verified Customer Verified Customer

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