Edwin Melendez
Edwin Melendez at BMW of Silver Spring
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Edwin Melendez

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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5.0
15 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

7 yrs, 2 mos

5.0

15 Reviews

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15 Reviews of Edwin Melendez

April 03, 2025

Dealership Rating
Employee Rating

Edwin M, was so patient, helpful & professional he made sure my expectations were met! He kept in contact with me and updated me while my car was in production! He is just one of a kind! I appreciated his More

by ESPINALMARLA21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

Good staff but outstanding car sales person Edwin Melendez …. Very professional and a positive attitude More

by Clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

I would like to express my sincere gratitude to Edwin Melendez for his exceptional service. I recently purchased a pre-owned 2021 BMW M2 from him, and the entire process was seamless and efficient. A More

by hondatyper-00798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan

Apr 01, 2025

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2025

Dealership Rating
Employee Rating

Happy with buying process here. Sales consultant, Edwin Melendez, was very easy to work with and made the transaction easy. More

by Roni
Recommend Dealer
Yes

Other Employees Tagged: Iso Ebong

Feb 09, 2025

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

December 21, 2024

Dealership Rating
Employee Rating

I’ve only had the car 5 days and the battery is dead. Not sure whose fault this is but it’s beyond an inconvenience and I’m probably returning the car More

by zweirj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 23, 2024

BMW of Silver Spring responded

Zweirj, Thank you for taking the time to provide us with feedback. We are sorry to hear about the battery inconvenience occurring so soon after delivery. We appreciate you speaking with our Pre-Owned Manager, Iso Ebong, and allowing us the opportunity to resolve your concerns and fix the battery. If you have any more concerns, please reach out to Iso directly at 301-679-4411 or by email at aebong@mileone.com.

Dec 24, 2024

zweirj responded

Unfortunately it was more than the battery and something that couldn’t fixed in a day or two.

December 03, 2024

Dealership Rating
Employee Rating

Edwin was really helpful getting me into the x3m, I was an out of state buyer. He made sure the car was in perfect condition. Customer service was 10/10 he kept me updated. More

by Tashi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2024

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Employee Rating

Amit Thanki was extemely knowleagable and provided exceptional customer service . He provided a very thorough overview of my new BMW and he showed me how to operate items in the vehicle that I didn't More

by UniqueOne
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan, Amit Thanki

Nov 01, 2024

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2024

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Employee Rating

I highly recommend Edwin Melendez as a salesperson/client advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and More

by UniqueOne
Trade-in Experience
Recommend Dealer
Yes
Nov 01, 2024

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 18, 2024

Dealership Rating
Employee Rating

Absolutely thrilled with my new BMW and the experience at BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgea More

by Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Delgado

Oct 20, 2024

BMW of Silver Spring responded

Hello Sanchez, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2024

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Employee Rating

Thi dealership is awesome they are so good in entertaining and convincing their customer and try to go their and you won’t regret it More

by allan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Roumeliotis

Sep 21, 2024

BMW of Silver Spring responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

1

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