Edwin Hernandez
Edwin Hernandez at Criswell Nissan
Refer Me

Edwin Hernandez

Sales Consultant ehernandez@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.8
42 Reviews

Sales Consultant (301) 825-5993 ehernandez@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.8

42 Reviews

Write a Review

42 Reviews of Edwin Hernandez

July 31, 2024

Dealership Rating
Employee Rating

enrique was an amazing asset in my car buying process! he helped me look for the perfect car that i want as well as giving me the best offers ! More

by ronaldrsaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo

Aug 01, 2024

Criswell Nissan responded

Awesome! Our staff works hard to help you find the right vehicle at the right price, and we're thrilled to know you were pleased with your Criswell experience. Please give us a call or stop by if we can help with any of your other automotive needs.

July 17, 2024

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everything went very well until the paperwork, the nissan dealership could not provide the paperwork and had to contact the honda dealership - and they took well over two hours to finish the paperwork. each More

by hsbayar14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Velasquez

Jul 22, 2024

Criswell Nissan responded

Thank you for bringing this to our attention. We value you business and sincerely apologize for this oversight and any inconvenience. We hope you'll keep us in mind and give us another chance to provide a better experience in the future.

July 05, 2024

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Edwin Hernández was amazing sale person my daughter is really happy with her car thanks you guys for an amazing experience at your dealer More

by beky7447
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Criswell Nissan responded

It's our pleasure to help! Thanks so much for taking the time to let us know how we are doing here at Criswell.

July 04, 2024

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An unbeatable price and great service by the entire Criswell team from start to finish. Ms. Velasquez was friendly and helpful in completing the purchase. She assisted with my 8 year old Son who was bo More

by JROTIS84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2024

Criswell Nissan responded

Our skilled staff is here to help, and it's our goal to provide a standout vehicle buying event. We appreciate you taking the time to share this feedback with us and welcome you to reach out if we can be of further assistance.

June 25, 2024

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Made appt to drive vehicle. Vehicle ready when I Arrived. Drove it purchased it. All within 2 hours. Highly recommend Edwin. More

by elks15.eventmanager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2024

Criswell Nissan responded

It's great to see you were provided with an easy and efficient vehicle buying event at Criswell! Don't hesitate to reach out if we can be of further assistance.

June 19, 2024

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Edwin provided excellent service in buying my new car. He was knowledgeable and answered all my questions, ALSO, Travis Brown I helped in Financing. THANKS!! More

by donnadavis67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Brown

Jun 20, 2024

Criswell Nissan responded

Congratulations on your purchase! We're happy to see you found our staff to be so helpful and welcome you to reach out with any additional questions.

May 04, 2024

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Employee Rating

It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

April 21, 2024

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The Criswell staff was super friendly! They all work as a team, our salesperson shows us the car, the manager keeps us entertained and the finance lady Krystie helped get us the best deal! More

by Rosemary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome, Rubin Ferreira, Eric Engram, Elizabeth Velasquez , Willy Bedzigui, Krystie Zhang

Apr 23, 2024

Criswell Nissan responded

Our team is here to help, and it's great to know you were pleased with your overall experience at Criswell. Thank you so much for sharing this positive feedback with us!

April 15, 2024

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Employee Rating

I was not expecting to buy a car that day but Edwin’s service was amazing! He got me to the payment I was looking for but his enthusiasm is what got me to buy! Will recommend all my family members to him More

by Alian A
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Criswell Nissan responded

Congratulations! It's wonderful to know you enjoyed a fantastic car buying experience while working with Edwin. We value the opportunity to work with you and truly appreciate your recommendations.

March 23, 2024

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Employee Rating

Wonderful service, this vehicle is the best one I’ve had . Edwin was so helpful In the whole process. I truly appreciate you guys ! God bless you all! More

by victoriaprince
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Mar 25, 2024

Criswell Nissan responded

We're happy to see you were pleased with the stellar service you received while working with the friendly and professional staff at Criswell. Feel free to give us a call or stop by if we can be of further assistance.

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