Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 39

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
425 Reviews
4.8

425 Reviews

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425 Reviews of Edwin Chan

September 20, 2023

Dealership Rating
Employee Rating

In and out for service in about an hour, appreciate the courtesy wash as well . Great service!! More

by JOHN.SALING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 22, 2023

Tom Clark Auto Park responded

John, we are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

September 19, 2023

Dealership Rating
Employee Rating

Could have more discounts in the service department. For example tune up none was found but you do have the for brakes battery and tires More

by DELLIS1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 22, 2023

Tom Clark Auto Park responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

September 16, 2023

Dealership Rating
Employee Rating

Fast, working, quality jobs, friendly staff. Great services for less time My Malibu is happy with its maintenance. More

by AZ_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 18, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The James Wood Buick GMC Denton Team

Sep 18, 2023

AZ_54 responded

Very good service, thank you for your work

September 15, 2023

Dealership Rating
Employee Rating

Customer service oriented, timely, and overall outstanding! Staff are courteous, attentive, and extremely professional to those who are seeking assistance! More

by CINDYWIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 18, 2023

Tom Clark Auto Park responded

Thanks for letting us know of your complete satisfaction, Cindy. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2023

Dealership Rating
Employee Rating

Courteous, thorough, customer oriented. Appreciated the provided drop off and pick up so I would not to wait at the dealership. More

by MAGRUBBS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 15, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

Dealership Rating
Employee Rating

Very good and thorough with findings and looking forward to doing business at this location again. More

by KARENJC43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 15, 2023

Tom Clark Auto Park responded

Karen, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

Dealership Rating
Employee Rating

Fast and friendly service. Nice waiting room! I was very satisfied with James Wood Cadillac! More

by IRENE.YOUNKER
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 15, 2023

Tom Clark Auto Park responded

Irene, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

September 12, 2023

Dealership Rating
Employee Rating

Great Dealership, Great employees , never had a problem, I’m sticking with them, Thank You James Wood👍 More

by BJOSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Sep 14, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! At James Wood, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

Dealership Rating
Employee Rating

I purchased a package where I bought the vehicle which covered oil changes and was told it was good at any dealer. The service advisor couldn’t find a record of a warranty so I paid for the service. More

by DONROBERSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Oct 12, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us, Don. We’d like to discuss this with you further if you could please contact us directly with a copy of your service agreement at your earliest convenience. We look forward to discussing this with you. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

Dealership Rating
Employee Rating

Polite,nice,they try to fix whatever you have wrong or that needs to be maintained as effectively and quick as possible More

by Tdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Taylor Adams

Sep 11, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

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